- ManTech (Herndon, VA)
- …integration, efficient operations , coordination, maintained urgency, and execution of activities to support help desk operations and services to the ... remote. The **Desktop Support Services Help Desk Lead** oversees the help desk operations and support under the task order, ensuring proper… more
- Chenega Corporation (Arlington, VA)
- …tracking, and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. ... employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place...best practices. + Experience with Jira help desk ticketing systems and remote support tools.… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle ... or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + Exceptional… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk Support ,IT Help Desk **Certifications:** ... differentiator. Our work depends on an ** Help Desk Specialist** joining our JSF F-35 support ...desk Tier 1, Tier 2 and/or Tier 3 operations , preferably supporting a large-scale government customer. + Experience… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support ,Technical Support **Certifications:** Security CE ... And our work depends on a ** Help Desk Technician** joining our team to support ...a AA/AS. 3+ years of directly related experience supporting help desk operations or customer… more
- CACI International (Reston, VA)
- …performing the daily check. * Create and update, on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in ServiceNow. * ... Help Desk Specialist Job Category: Information...and prioritize them per customer expectations and guidance. * Support the IT Operations Manager by understanding… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …. **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential troubleshooting support to our ... configuration management tasks and recommend improvements to ITIL processes. -Document customer help desk SOPs, support instructions for event/incident… more
- Chenega Corporation (Arlington, VA)
- …capabilities with deep technical troubleshooting skills to ensure seamless and reliable client-side support . The **VIP Help Desk Senior (Class)** serves as ... employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place...degree + 5+ years of experience in an IT support / help desk role with Tier… more
- Robert Half Technology (Richmond, VA)
- …+ Education: High School Diploma or equivalent + Experience: + 2-4 years of Service Desk or Help Desk experience + 1 year of desktop administration ... Description Primary Responsibilities + Manage incoming support calls in accordance with established service levels...experience Required Skills + Strong understanding of Service Desk operations and best practices + Proficient… more
- SMX (Fort Belvoir, VA)
- …overseeing the delivery of IT help desk services, managing IT help desk support , ensuring platform reliability and security, and collaborating with ... other IT leaders to support integration efforts and align operational strategies with organizational...Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel… more