- Leidos (Lorton, VA)
- …of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively support customers, including, but not ... **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1,...support of meeting SLOs. + Performs day-to-day EHD operations , ensuring efficiency and adherence to best practices and… more
- SMX (Fort Belvoir, VA)
- …overseeing the delivery of IT help desk services, managing IT help desk support , ensuring platform reliability and security, and collaborating with ... other IT leaders to support integration efforts and align operational strategies with organizational...Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support ... a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical...ports of entry (POEs) into the United States. The Help Desk Manager will provide oversight to… more
- Regions Bank (Mclean, VA)
- …**This position will work remotely on Mondays and Tuesdays** to primarily work help desk channels (phone, chats, email). **On Wednesdays, Thursdays, and Fridays ... systems, peripherals, printers, networks, and telecommunications systems used to support all associates. **Primary Responsibilities** + Installs computer hardware,… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support , playing a crucial role in maintaining ... that system users experience minimal disruption and receive timely support to continue their critical operations . To...Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job… more
- MPR Associates (Alexandria, VA)
- …and respect, making MPR an exceptional place to work. General Job Description The Service Desk Manager is responsible for the daily operations of the MPR IT ... Manager is expected to take ownership of user support issues and be proactive when dealing with them....Technology & Information Systems. Duties/Responsibilities + Manage the daily operations of the Service Desk . + Mentor,… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- M. C. Dean (Vienna, VA)
- …or + Bachelor's Degree and 2 Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop ... the world for the better. We are seeking a ** Help Desk System Specialist 1** to join our... Support is required. + Must be able to obtain vendor… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **DAI Help Desk Manager** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fort Belvoir **Position ID:** J0425-0741 ... DC metropolitan area." **Your future duties and responsibilities:** Monitor and Support Operations : Oversee daily computer processing activities to ensure… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **DAI HELP DESK SPECIALIST** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fort Belvoir **Position ID:** J0425-0750 ... Type:** Full Time **Position Description:** Join our team as a User Support Specialist, where you'll provide essential troubleshooting support to our… more