- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …system help using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf ... ** Help Desk Manager** **Category:** Business Consulting,...support , and manage computer processing activities, ensuring seamless operations and prompt responses to trouble reports. Your leadership… more
- General Dynamics Information Technology (Arlington, VA)
- …None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,Problem Solving,Technical Support ,Troubleshooting ... And our work depends on a Help Desk Specialist joining our team to support ...computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- M. C. Dean (Warrenton, VA)
- …Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and ... electrical, engineering, and cybersecurity industries. We are seeking a ** Help Desk System Specialist 1** to join...Desktop Support is required. + Must be able to obtain… more
- ManTech (Herndon, VA)
- …You will direct and supervise staff providing Tier 0 - 2 (and select Tier 3) operations support . Additionally in this role you will work closely with staff and ... limited to:** + Maintain high performance levels for service desk operations , processes, and implementing improvement activities...related field + 8+ years of experience in service desk operation, leading IT support teams and… more
- NANA Regional Corporation (Alexandria, VA)
- …or equivalent work experience. + 9+ years of experience in service desk operations , call center, and deskside support . + 3+ years of experience managing ... the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help - desk… more
- ManTech (Herndon, VA)
- …You will direct and supervise staff providing Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and customers to help ... are not limited to:** + Maintaining high performance levels for service desk operations , processes, and implementing improvement activities wherever necessary +… more
- US Marine Corps (Quantico, VA)
- …resolution. Responsible for 1st level call resolution, escalation and logging of all inbound help desk requests received by telephone, email and via the trouble ... organization functioning smoothly and effectively. Responsibilities Performs daily computer operations within established practices and procedures that apply to the… more
- Atrium Hospitality (Hampton, VA)
- …Hampton Roads Embassy Suites 1700 Coliseum Drive Hampton, VA 23666 Front Desk Associate Full time **Atrium SPIRIT - where teamwork, passion and appreciation ... for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality...sending and receiving faxes, packages and mail **Perseverance:** + Help to resolve problems through recovery when things aren't… more
- Koniag Government Services (Vienna, VA)
- …88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and… more