- Evolent (Richmond, VA)
- …Level Agreements (SLAs) are met + Maintain and update documentation related to operations and support processes within Confluence + Contributes to improvement of ... or comparable experience + 1+ year(s) of progressive experience within application support /IT operations organizations + 1+ year(s) experience with T-SQL,… more
- GovCIO (Richmond, VA)
- …document interactions accurately in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). ... basic connectivity issues, including Wi-Fi, video applications, and general operations . + Deliver over-the-phone reassurance and calm support...can't do it alone. We need great people to help us do great things - for our customers,… more
- V2X (Virginia Beach, VA)
- …At least three (3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support , conducting training, on-site technical support , ... of time, to include applicable work-up cycle and deployment underway periods. Travel to support other Naval Air Stations and Marine Corps Air Stations in both CONUS… more
- TekSynap (Ashburn, VA)
- …our team supporting a National law enforcement agency NOC. This team provides support services for Network(s) Management, Operations , and Maintenance for all ... termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8247_ **Category** _Technical Support / Help Desk_ **Type** _Regular… more
- Red River (Chantilly, VA)
- …experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations , support , sales and technical teams all work together ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global… more
- NANA Regional Corporation (Fredericksburg, VA)
- …. + A minimum of three (3) years' experience in Information Technology (IT) help desk operations with familiarity in troubleshooting, operating and ... + Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering, ... network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging,… more
- General Dynamics Information Technology (Chantilly, VA)
- …problems that arise or submitting and tracking tickets for issue resolution. + Provide support with help desk functions such as password resets, workstation ... in improving how agencies operate. At GDIT, people are our differentiator. As a IT Support Specialist you will help ensure today is safe and tomorrow is smarter.… more
- TekSynap (Arlington, VA)
- …requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment ... operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support ...+ Demonstrated excellence in planning, directing, and managing IT operations help desks. + Demonstrated successful working… more
- TekSynap (Springfield, VA)
- …our team supporting a National law enforcement agency NOC. This team provides support services for Network(s) Management, Operations , and Maintenance for all ... Investigation is required **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8250_ **Category** _Technical Support / Help Desk_ **Type** _Regular… more
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