- Red River (Chantilly, VA)
- …experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations , support , sales and technical teams all work together ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...seek to make those around you successful. The Systems Support Engineer II is primarily responsible for working on… more
- Acclaim Technical Services (Herndon, VA)
- …+ VoIP Telephone Installation experience. + Related work experience in a technical help desk position and IT hardware and cabling installation. + IAT ... Technical Services, founded in 2000, is a leading language, operations , and technology services company supporting a wide range...continues to grow. ATS is actively hiring an IT Support Officer w/ TS/SCI w/ Poly to join the… more
- TRIAEM, LLC (Springfield, VA)
- …problem tickets and coordinate problem fixes with the administrative tool administrators and NGA Help Desk . + Track and status MC&G PEO problem tickets for the ... PEO IT Support Required Skills/ Education/Experience + 2 years of...working with configuration, curation, access management, and other runtime operations tasks for Confluence, JIRA, SharePoint, Tableau, shared file… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations . + One of the following certifications is ... required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile… more
- Serco (Herndon, VA)
- … Support (IPINS). + You will lead your team to provide high quality network and help desk support to our current and future organization. + You will ... multiple government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network… more
- TekSynap (Arlington, VA)
- …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... the resolution of incidents, service requests, and problems with internal and external support teams. + Monitor and track service desk metrics, including ticket… more
- Xerox (Richmond, VA)
- …contact for all equipment, support and service. + Order supplies through the Xerox Help Desk + Place service call for Xerox Devices when needed. + Check for ... the HD in a timely manner for 2nd level support . + Resolve all requests in a timely matter....your designated area + Daily check in email to Help Desk + Xerox Onsite to keep… more
- Steampunk (Mclean, VA)
- …Entra ID, Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support / help desk teams + Strong expertise in **Endpoint Management ... solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service. **Contributions** **What… more
- Chenega Corporation (Springfield, VA)
- … calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. ... is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team… more
- TekSynap (Richmond, VA)
- …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... Duties): + Install and configure workstation setups at approximately 1,650 desk locations. + Equipment includes: two monitors, docking station, laptop, keyboard,… more