- Loretto Management Corporation (Syracuse, NY)
- …and Microsoft Office applications. + Demonstrated, expert technical knowledge of TCP/IP-based LAN and WAN networks. + Demonstrated, excellent technical knowledge of ... PC internal components. + Significant hands-on hardware troubleshooting experience....+ Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to… more
- Barnes & Noble (Westbury, NY)
- …provides first-level support for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting into stores' ... system. * Identify and communicate any patterns or trends of incoming calls to Help Desk Management. * Provide technical or logistical support to any projects… more
- 32BJ Benefit Funds (New York, NY)
- …to alerts for hardware and software issues. + Provide excellent customer service, answer Help Desk phone in courteous and professional manner. + Understand and ... + Document all requests, including the entire problem solving process . + Learn the software and hardware used and...technical support, and systems analysis. + Solid background in personal computer hardware repair and/or troubleshooting. +… more
- Capital Region BOCES (Albany, NY)
- …desktop). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... equipment. + Tests wiring. + Performs maintenance of various non- personal computer user interfaces (KRONOS Time and...successfully completed. PROMOTIONAL : Twenty-four months (24) as a Help Desk Technician in the agency where… more