- Loretto Management Corporation (Syracuse, NY)
- …and Microsoft Office applications. + Demonstrated, expert technical knowledge of TCP/IP-based LAN and WAN networks. + Demonstrated, excellent technical knowledge of ... PC internal components. + Significant hands-on hardware troubleshooting experience....+ Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to… more
- Excellus BlueCross BlueShield (Latham, NY)
- …Analyst is specific to the Service Desk Function at Excellus through the IT Help Desk . The Service Desk Analyst's role is to ensure resolution, ... needed. + Prepares and maintains clearly written documentation (of processes) for use by Help Desk , other support departments, and end users. + Leads smaller… more
- Barnes & Noble (Westbury, NY)
- …provides first-level support for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting into stores' ... system. * Identify and communicate any patterns or trends of incoming calls to Help Desk Management. * Provide technical or logistical support to any projects… more
- Truist (New York, NY)
- …meet deadlines. **Example of a Typical Day** + Respond to incoming requests through a help desk ticketing system. + Call a user to troubleshoot a software error, ... us, you can log in to check status.** Need Help ? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-1758133253710.pdf) _If you have a disability and need… more
- Capital Region BOCES (Albany, NY)
- …desktop). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... equipment. + Tests wiring. + Performs maintenance of various non- personal computer user interfaces (KRONOS Time and...successfully completed. PROMOTIONAL : Twenty-four months (24) as a Help Desk Technician in the agency where… more
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