- Chenega Corporation (Arlington, VA)
- **Req ID:** 35825 **Summary** ** Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... interest of our nation. SecuriGence is seeking a talented ** Help Desk Manager ** to ...Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service … more
- Leidos (Stafford, VA)
- **Description** The Leidos National Security Sector is looking for a Help Desk Manager to join our team in the Quantico, VA area supporting a program for a ... federal law enforcement agency. You will serve as the help desk manager for the...identifying areas for improvement and implementing strategies to enhance service quality and user satisfaction oProvide IT hardware/software support… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Manager is responsible...and update training materials for employees, including user guides, help + sheets, and FAQ lists. Qualifications + US… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support ... ports of entry (POEs) into the United States. The Help Desk Manager will provide...internal and external customers. + Train, coach and mentor Service Desk Specialists (Level II) including career… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and...you will work closely with staff and customers to help resolve the most difficult and high visibility events.… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **DAI Help Desk Manager ** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fort Belvoir **Position ID:** ... Type:** Full Time **Position Description:** We are looking for a Helpdesk Operations Manager to lead and oversee our helpdesk team. In this role, you will… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA)...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, ... on-site position at Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke...customer expectations and guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels.… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming ... into the Tier 1 Help Desk by the third ring. +...procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. +… more