- PenFed Credit Union (Fredericksburg, VA)
- …and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our ... and make every effort to follow our mission and help our members "do better." Joining PenFed is more...operational, administrative, and social media support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed… more
- EMCOR Group (Arlington, VA)
- …JDE, creating timesheets (SmartSheet), creating and managing PM Schedules (LM Buildings), help desk tickets (Cherwell) and other applications used in day-to-day ... Arlington, VA. The Lead technician will communicate daily with the Client Facility Manager to review the work scheduled and support them to provide quality… more
- NANA Regional Corporation (Fort Belvoir, VA)
- …, etc.) + Experience with ticketing systems (ServiceNow, SCSM) and interacting with service desk requests. **Job ID** 2025-18154 **Work Type** On-Site **Company ... phones, VoSIP, Nortel Option 61C, Nortel Call Pilot, Avaya Aura Communications Manager , Communications Manager Messaging and Avaya System Administration Tool). +… more
- NTT America, Inc. (Gainesville, VA)
- …School Diploma or GED required. + 3-5 years of data center environment or help desk experience is required. + CompTIA A+ certification or equivalent experience ... support from desktop technicians. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. + Performs other duties… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …phone, chat, and web-portal). + Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. + ... during first contact with user and works with the Manager of Service Delivery to improve process/procedure...to improve process/procedure where required. + Maintain vendor repair service accounts and relationships and help curate… more
- NTT America, Inc. (Richmond, VA)
- …to resolve escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise and ... an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their...direction from the client, stakeholders, team lead, or senior manager , to perform operational tasks to resolve all escalated… more
- CenterWell (Richmond, VA)
- …high sense of urgency to solve patient requests. + Knowledge of basic help desk software, computer software and Microsoft Office applications including Microsoft ... **Become a part of our caring community and help us put health first** The Inbound Contacts...goal of first call. **Required Qualifications** + Strong customer service skills with an emphasis on written and oral… more
- Fresenius Medical Center (Norfolk, VA)
- **PURPOSE AND SCOPE:** Under the direction of a Kidney Care Advocate Manager , collaborates with internal and external care teams, to ensure a positive experience for ... FMCNA policy requirements. Supports FMCNA's mission, vision, core values and customer service philosophy by supporting all aspects of growth within defined Regions… more
- CACI International (Hampton, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... (LNO) to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to… more
- Johnson, Mirmiran, and Thompson Inc. (Virginia Beach, VA)
- …and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients-while making a meaningful impact on our communities and ... the world through the projects we help bring to life. Clark Nexsen is seeking a...are not limited to the following + Performing Project Manager duties as assigned + Serve in the role… more