- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical ... Support Specialist ( Help Desk ) serves as Key Personnel under...IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution,… more
- EPS Corporation (Dahlgren, VA)
- …Corporation is seeking aCustomer Technical Support Specialist ( Help Desk )to provide high-quality technical assistance and customer service in support of ... Customer Technical Support Specialist ( Help Desk ) -...service requests, and problem resolutions accurately within the help desk system. + Escalate complex issues… more
- CACI International (Ashburn, VA)
- Service Desk Specialist Job Category:...CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a ... satisfaction. + Lead initiatives to improve help desk processes, efficiency, and customer service quality. **Qualifications:** + Must be a US Citizen with… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem ... complex hardware, software, and network issues. The Tier 2 Specialist collaborates closely with Tier 1 technicians, Tier 3...incidents and service requests from Tier 1 Help Desk . + . Diagnose and resolve… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... walk-up requests for IT support as part of a Service Desk operation + Ensure all time...with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure… more
- Insight Global (Norfolk, VA)
- Job Description Insight Global is looking for a Help Desk Technician to sit on site in Norfolk, VA. This role is responsible for providing technical assistance ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/7003/ service - desk -platform-administrator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ... Type:** Full Time **Position Description:** The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing comprehensive operational and… more
- Three Saints Bay (Virginia Beach, VA)
- …Management experience and entails data entry, data management, user administration, training, and Help Desk support with analysis and reporting in a web-based ... **Customer Service Rep / Junior Logistics Specialist ...As a COLTS administrator, manage user accounts and provide Help Desk support. + Create, review, and… more
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