- CACI International (Reston, VA)
- Help Desk Tier 2 Specialist , Journeyman Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... CACI has an excellent opportunity for an experienced, self-directed **,** ** Help Desk Tier 2 Specialist , Journeyman** . This position is in support of a… more
- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- SAIC (Washington, DC)
- …anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not limited to: + ... mission excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists to join the Machine-assisted Analytic… more
- SAIC (Washington, DC)
- …award, with an anticipated decision expected by fall 2025 The Tier 3 Help Desk Support Specialist responsibilities include, but are not limited to: ... mission excellence on programs of national importance. SAIC is seeking ** Tier 3 Help Desk Support Specialists** to join the Machine-assisted Analytic… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- Help Desk Specialist Annapolis Junction, MD... Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level ... of support + Receive, triage and route tickets to Tier 2 Help Desk according...TS/SCI with polygraph clearance to start.** The Level 0 Help Desk Specialist shall possess… more
- General Dynamics Information Technology (Arlington, VA)
- …F-35 support team in Arlington, VA. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provides first- tier software, hardware, and printing ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT....Experience:** + 5 years of directly related experience supporting help desk Tier 1, … more
- CACI International (Reston, VA)
- Help Desk Specialist Job...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution. * Support… more
- NANA Regional Corporation (Chantilly, VA)
- …Lake Technology an AKIMA company is looking for an IT Technical Support Specialist . Perform basic technical support to staff and customers by testing software and ... hardware products, maintain software documentation, respond to and follow-up on internal and external customer support problems. Also, provide support to end users for either PC, server, or mainframe applications and hardware. Perform problem solving and… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- ENS Solutions (Springfield, VA)
- …Accurately logs and tracks open tickets, maintains clear documentation, and learns help desk protocols and escalation procedures while gaining foundational ... Provides initial technical support, addressing routine user inquiries and basic troubleshooting ( Tier 1). + Escalates more complex or unresolved issues to mid-level… more