- CACI International (Ashburn, VA)
- …and maintain knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident, Knowledge, and Problem ... timely manner. + Act as a liaison between the help desk and enterprise clients, ensuring clear...in lieu of degree) + Experience using a service desk ticketing system. + Experience providing advanced support… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user environment; ... running on a variety of hardware environments. These applications support the overall user environment in areas such as...such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison… more
- ManTech (Herndon, VA)
- … or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of the following certifications is required: ... ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile methodologies +… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of leadership experience in service desk support and operations. + One of the following certifications is required: ... ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile methodologies +… more
- GovCIO (Arlington, VA)
- …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage...can't do it alone. We need great people to help us do great things - for our customers,… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …and software. + Update and create documentation to be used across the Service Desk organization + Provide videoconference administration and support . + Any other ... Senior IT Support Specialist- Richmond, VA Job Description **Overview** CoStar...to join our team. In this role, you will help improve the productivity of CoStar Group employees by… more
- ARSIEM (Arlington, VA)
- …client you work with. ARSIEM is looking for a Technical Engagement Network (TEN) Help Desk Technician to perform investigations to characterize of the severity ... Arlington, VA. Responsibilities + Serve as the first level Help Desk for the TEN Lab's systems...Desk ticket processing and procedures + Good Customer support + Ability to keep detailed notes + Must… more
- Insight Global (Richmond, VA)
- …They will also be responsible for the following modules. Responsibilities Lead help desk tickets, troubleshoot software, document issues, and assist end ... changes. Provide detailed, accurate, and timely status of tasks, issues, and help desk tickets. Configure and maintain PeopleSoft Accounts Payable module.… more
- General Dynamics Information Technology (Chantilly, VA)
- …products or services. + Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to assist with manual testing ... career. At GDIT, people are our differentiator. As a Technical Support Specialist, you will help ensure the mission is never interrupted. Our work depends on… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global...Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in… more