- HCA Healthcare (Mechanicsville, VA)
- …Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. ... banking partnerships + Education assistance (tuition, student loan, certification support , dependent scholarships) + Colleague recognition program + Time Away… more
- Parsons Corporation (Centreville, VA)
- …you're looking for. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representative** to join our team! In this ... role you will get to **ensure round-the-clock support is available 24/7/365, through both phone and email,...is available 24/7/365, through both phone and email, ensuring help desk response capabilities are always accessible… more
- CVS Health (Richmond, VA)
- …Commercial Product organization by maintaining the integrity of key enrollment applications in help desk , testing activities and project work for Springboard & ... and issue documentation, gathering feedback and providing analysis in support of continual product improvement. + This is an...+ At least 1 year of experience in IT Help Desk and/or Health Insurance supporting escalation… more
- Koniag Government Services (Chantilly, VA)
- …issues as needed and following the standard escalation process provided in the agency DAI Help Desk SOP to ensure issues that require escalation to the DAI PMO ... seeking a Budget Formulation and Business Financial SME to support the government client in their ERP System. This...(DLA) help desk follows the standardized process and… more
- NTT DATA North America (Alexandria, VA)
- …years of experience working with government employees to define performance measures for a help desk /service desk + 10 years of experience providing ... of 50+ FTE's who provide Tier I & II support for a major government agency. + Schedules and...invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- Palo Alto Networks (Reston, VA)
- …organization. The primary focus of this role is to partner with Public Sector Deal Desk , Sales Operation, Revenue, and Palo Alto Financial Services teams to help ... + Partner with Legal and Revenue team for decision support and to ensure revenue recognition and financial policy...sales - Partner with the field sales organization to help drive deal closure + Evaluate current processes and… more
- Serco (Suffolk, VA)
- …looking for someone with a deep understanding of military planning and scenario design to help support Joint Staff J7 events and exercises. In this role, you ... **Position Description** Join Serco's dynamic Joint Staff Support Team (JST) as a Principal Military Trainer - Scenario and Operational Environment Planner in… more
- Cambridge International Systems Inc (VA)
- …of core values: commitment, integrity, and perseverance. Join our team and help us confront today's most threatening and complex obstacles! Cambridge International ... policies, procedures and guidelines. + Directs and supervises all support resources for the performance of project assignments and...experience. PHYSICAL REQUIREMENTS + Prolonged periods of sitting at desk and working on a computer. + Amount of… more
- NTT America, Inc. (Herndon, VA)
- …plans * Provide technical guidance and mentorship to sales teams * Support post-sale handoffs to ensure smooth implementation * Collect and communicate market ... solutions during the sales cycle: * Design comprehensive service desk architectures that align with ITIL best practices *...with ITIL best practices * Develop solutions for multi-channel support (phone, email, chat, self-service) * Design end user… more
- Chenega Corporation (Fort Belvoir, VA)
- …2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired knowledge ... tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated...presentations at agency meetings and conferences concerning new IT support procedures, equipment, methods, and approaches. + Lead other… more