- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology...As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to...separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi-tier service… more
- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring aSenior IT Support Help Desk Specialistto join our team, supporting a critical program with the US Coast Guard. This ... be a hybrid remote position. **Responsibilities** The Senior IT Support Help Desk Specialist will...that cannot be resolved by Tier 1 staff. + Lead advanced troubleshooting efforts for diverse operating environments, including… more
- Chenega Corporation (Arlington, VA)
- …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- Insight Global (Mclean, VA)
- …professionalism and pride in a fast-paced challenge-rich working environment. . Provide support to employees of all companies and partners with technology issues ... both remotely and in-person. This includes email, smartphones and iPads, Windows and Apple laptops and desktops, various cloud and local applications, printers, conferencing equipment, and understanding and adhering to IT policies and best practices. . Triage,… more
- CACI International (Ashburn, VA)
- …* * * **The Opportunity:** CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) ... clients, ensuring clear communication and high customer satisfaction. + Lead initiatives to improve help desk...in lieu of degree) + Experience using a service desk ticketing system. + Experience providing advanced support… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- M. C. Dean (Vienna, VA)
- …Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...of agility, expertise, and trust. + An opportunity to lead and build a business with the support… more
- IHG (Alexandria, VA)
- …somewhere. So why not with you? We're looking for a new Front Desk Supervisor to take ownership of delivering exceptional first impressions - managing everything ... drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and...Training team members on PBX procedures and taking the lead during an emergency or crisis * Reporting into… more
- GovCIO (Richmond, VA)
- …States and is fully remote. **Responsibilities** + Lead and supervise the IT help desk team during assigned shifts. + Ensure prompt response and resolution ... **Overview** GovCIO is hiring for a IT Technical Shift Lead (Desktop Support ). The IT Technical Shift... is responsible for managing and leading the IT help desk team during assigned shifts. This… more
- Serco (Virginia Beach, VA)
- …Join the Serco team of highly skilled peers as a **FST Network Lead ** providing engineering and logistics support including dockside and at-sea troubleshooting ... assistance may be available. If you are ready to lead a world class global support team,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more