- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology...As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to...separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi-tier service… more
- Chenega Corporation (Arlington, VA)
- …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- Insight Global (Mclean, VA)
- …professionalism and pride in a fast-paced challenge-rich working environment. . Provide support to employees of all companies and partners with technology issues ... both remotely and in-person. This includes email, smartphones and iPads, Windows and Apple laptops and desktops, various cloud and local applications, printers, conferencing equipment, and understanding and adhering to IT policies and best practices. . Triage,… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- M. C. Dean (Vienna, VA)
- …Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...of agility, expertise, and trust. + An opportunity to lead and build a business with the support… more
- IHG (Alexandria, VA)
- …somewhere. So why not with you? We're looking for a new Front Desk Supervisor to take ownership of delivering exceptional first impressions - managing everything ... drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and...Training team members on PBX procedures and taking the lead during an emergency or crisis * Reporting into… more
- ManTech (Herndon, VA)
- …project management certification. + Related work experience leading a team in a technical help desk position, refreshing of IT equipment, providing deskside IT ... **MANTECH** seeks a motivated, career and customer-oriented **Location Support Center Lead ** to join our team in **Herndon, VA** . In this role, you will lead… more
- Chenega Corporation (Springfield, VA)
- … located in Springfield, VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, ... Lead Helpdesk Specialist** provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT...user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- TekSynap (Arlington, VA)
- …requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment ... the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support ...desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech… more
- TekSynap (Springfield, VA)
- …termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8246_ **Category** _Technical Support / Help Desk_ **Type** _Regular ... infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the… more