- CACI International (Alexandria, VA)
- …that guide the ISP process and support DoD enterprise architecture transformation. + Help desk support for the ISP development tool: offer technical ... Systems Engineer - Information Support Plan (ISP) Job Category: Consulting Time Type:...DoD Information Standards Registry (DISR). Specific Duties Include: + Lead initiatives to integrate emerging technologies into DoD enterprise… more
- Serco (Herndon, VA)
- …physical IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both ... You will be responsible for the development of IT Help Desk knowledge management plans. + You...assistance may be available. If you are ready to lead a world class global support team,… more
- Serco (Herndon, VA)
- … (IPINS). + You will lead your team to provide high quality network and help desk support to our current and future organization. + You will manage ... government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support...offered a hybrid schedule. If you are ready to lead a world class global support team,… more
- Sunrise Senior Living (Fairfax, VA)
- …The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for ... maintain marketing and move-in packet inventory as needed. + Support the DOS by taking and handling initial inquiry...Living. + Assist the DOS with Customer Relationship Management lead tracking database entry, if applicable. + Perform other… more
- Steampunk (Mclean, VA)
- …Entra ID, Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support / help desk teams + Strong expertise in **Endpoint Management ... solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service. **Contributions** **What… more
- Chenega Corporation (Springfield, VA)
- … calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. ... in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals… more
- General Dynamics Information Technology (Mclean, VA)
- …procedures and knowledge base articles. **Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with at least 1 year ... customer-focused IT Operations Manager to oversee our frontline IT support team. This role combines technical expertise with leadership,...for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will… more
- M. C. Dean (Norfolk, VA)
- …security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, ... support for customer issues reported through the help desk + Proper documentation of system...of agility, expertise, and trust. + An opportunity to lead and build a business with the support… more
- IT Concepts (Salem, VA)
- …experience may be substituted for education. + 2+ years of experience in IT Technical Support , Help Desk or System Administration. + Candidates must be able ... able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their...user satisfaction. + Assist in delivering both remote and desk -side technical support , responding to IT … more
- DMS International (Virginia Beach, VA)
- …+ Assisting users with general computer problems and coordinate with the NMCI Help Desk and Base Operations personnel when additional assistance is required, ... continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive...users with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when… more