• Help Desk Support Technician,…

    TekSynap (Chantilly, VA)
    **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service ... support for other IT service management functions. The Help Desk Support Techwill: +...PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the… more
    TekSynap (05/24/25)
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  • Help Desk Specialist

    CACI International (Reston, VA)
    …performing the daily check. * Create and update, on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in ServiceNow. * ... Help Desk Specialist Job Category: Information Technology...our Luke Team! You will provide direct hands on support to a mission customer as part of a small… more
    CACI International (07/04/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Service Desk Analyst

    Koniag Government Services (Vienna, VA)
    …**Other details** + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Vienna, VA 22180, ... Koniag Government Services company, is seeking an experienced **Service Desk Representative ** with a **Top-Secret Clearance** to support **Kadiak** and our… more
    Koniag Government Services (06/11/25)
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  • Field Service Representatives / Service…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD...(MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialist Lead to support a customer… more
    UIC Government Services and the Bowhead Family of Companies (07/14/25)
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  • Tier I Service Desk Agent (Day Shift)

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …hours as required. **Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
    ASM Research, An Accenture Federal Services Company (06/20/25)
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  • Technician (Field Service Representative )

    NANA Regional Corporation (Arlington, VA)
    …the software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support ; respond to requests for assistance received either directly ... join our exceptional team! **Responsibilities** + Provide training and desk -side support to assist our government client...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
    NANA Regional Corporation (07/25/25)
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  • Customer Service Representative

    Parsons Corporation (Centreville, VA)
    …what you're looking for. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representative ** to join our team! In ... this role you will get to **ensure round-the-clock support is available 24/7/365, through both phone and email,...is available 24/7/365, through both phone and email, ensuring help desk response capabilities are always accessible… more
    Parsons Corporation (06/11/25)
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  • Remote Customer Service Representative

    Conduent (VA)
    …where individuality is noticed and valued every day. **Remote Customer Service Representative ** $14.00 HR **Please note that applicants residing in the following ... of company and client programs, policies, and technology. + Support team operations during peak times or absences to... team operations during peak times or absences to help maintain seamless service. **What We're Looking For:** +… more
    Conduent (07/01/25)
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  • Call Center Representative

    Serco (VA)
    …pension plans. Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. ... teams to deliver the highest level of customer service. **As a Call Center Representative , you can expect to:** + Receive inbound participant phone calls and provide… more
    Serco (06/17/25)
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