• Tier I Help Desk Technician

    TekSynap (VA)
    …tickets to provide general IT support . + Create, update, and close out help desk tickets accurately and efficiently. + Collaborate with other Tier I and ... seeking a part time **Tier I Help Desk Technician** to provide high quality technical support...PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the… more
    TekSynap (09/26/25)
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  • Help Desk Specialist

    CACI International (Reston, VA)
    …performing the daily check. * Create and update, on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in ServiceNow. * ... Help Desk Specialist Job Category: Information Technology...our Luke Team! You will provide direct hands on support to a mission customer as part of a small… more
    CACI International (07/04/25)
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  • Help Desk Technician

    Old Dominion University (Norfolk, VA)
    …of Job Full Time EEO Category C Technicians Job Description The Help Desk Technician serves as a front-line support representative responsible for ... Posting Details Working Title Help Desk Technician Position Number 01440A...the ability to identify user needs and clearly communicate support solutions * Proficient in Microsoft Windows and Apple… more
    Old Dominion University (09/30/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Service Desk Analyst

    Koniag Government Services (Vienna, VA)
    …88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... Koniag Government Services company, is seeking an experienced **Service Desk Representative ** with a **Top-Secret Clearance** to support **Kadiak** and our… more
    Koniag Government Services (09/10/25)
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  • Mortgage Lock Desk Specialist

    Truist (Richmond, VA)
    …profile with us, you can log in to check status.** Need Help ? (https://www.brainshark.com/bbandt/careers-site-faq) _If you have a disability and need assistance with ... review the following job description:** Responsible for providing rate lock support for Retail and Correspondent channels while ensuring rate lock information… more
    Truist (08/20/25)
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  • Customer Service Representative (Active…

    Fluor (Chantilly, VA)
    …supporting daily operations related to customer service, customer interaction, troubleshooting, logistics, and Help Desk support . This position serves as a ... senior level customer service representative within the ACSC. The ACSC representative ...on demand services within a secure government facility. Daily support to include but not limited to all following… more
    Fluor (09/26/25)
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  • Remote Customer Service Representative

    Conduent (VA)
    …where individuality is noticed and valued every day. **Remote Customer Service Representative ** $14.00 HR **Please note that applicants residing in the following ... of company and client programs, policies, and technology. + Support team operations during peak times or absences to... team operations during peak times or absences to help maintain seamless service. **What We're Looking For:** +… more
    Conduent (09/09/25)
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  • Senior IT Specialist

    TekSynap (Springfield, VA)
    …benefits, and termination of employment. **Job Locations** _US-VA-Springfield_ **ID** _2025-8328_ **Category** _Technical Support / Help Desk_ **Type** _Regular ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk … more
    TekSynap (08/21/25)
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  • Tier 2 Helpdesk Lead CAB Manager for Tech Control

    TekSynap (Arlington, VA)
    …requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment ... the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support ...desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech… more
    TekSynap (07/09/25)
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