- Trax USA Corp. (Miami, FL)
- …experience. . 6 months to 1 year of experience in customer technical support / help desk . . Excellent Customer Service skills. . Passion for ... Help Desk Technician I Miami, FL...correct resolution or escalate according to Service Desk procedures. + Provide technical support at… more
- Katmai (Orlando, FL)
- …Stack (LS) program, providing operational oversight for systems, release management, help desk support , and Tiered Service Delivery Model (TSDM) ... validation procedures. + Direct Tier 1 and Tier 2 Help Desk staff, processes, and reporting mechanisms,...including at least two (2) years of release or service desk leadership. + Working knowledge of… more
- Robert Half Technology (Plant City, FL)
- …to the next level of support Preserve and grow your knowledge of Help Desk procedures, products, and services Onsite dispatching as needed or directed Active ... Description Looking for a Help Desk Technician I to join...Description Looking for a Help Desk Technician I to join our team for...passion for helping others Previous experience in a customer service or technical support role is a… more
- Katmai (Orlando, FL)
- …and recommend solutions to correct common failures. + Escalate complex problems to senior service desk support personnel. + Create and edit online training ... logging systems. **ESSENTIAL DUTIES & RESPONSIBILITIES** + Maintain Tier-II service desk . + Support customers...to complete assignment. This position requires shiftwork to provide help desk coverage to Navy customers. **COMPENSATION… more
- Robert Half Technology (St. Augustine, FL)
- Description We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide ... essential technical support to end-users, ensuring smooth operation of hardware, software,...hardware, software, and network-related issues. * Manage and prioritize help desk tickets, ensuring efficient tracking and… more
- Robert Half Technology (Jacksonville, FL)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Denver, Colorado. In this role, you will provide critical IT support ... Windows 10 and basic hardware/software issues. * Strong familiarity with service desk ticketing systems, preferably Freshservice. * Excellent communication… more
- General Dynamics Information Technology (Doral, FL)
- …None **Job Family:** Systems Analysis **Skills:** Active Directory (AD),Desktop Computers, Help Desk Support ,Spanish as Second Language,Troubleshooting ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Service Desk Remote Support - Doral, FL General Dynamics is seeking… more
- GovCIO (Tallahassee, FL)
- …compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements ... **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active...an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in… more
- Allied Universal (Lakeland, FL)
- …and professionally with clients, staff, and/or emergency responders as needed. + Support emergency response activities at the front desk , following established ... will play a key role in providing exceptional customer service , responding to inquiries, and communicating important information to...management. + Maintain a visible presence at the front desk to help to deter unauthorized access… more
- Insight Global (Tampa, FL)
- Job Description The Help Desk Technician plays a key role in initiating support responses and maintaining ongoing communication with clients. This position ... skills in troubleshooting, problem-solving, communication, and situational awareness. Most support tasks are performed remotely using specialized software tools,… more