- Buffalo Public Schools (Buffalo, NY)
- Title: Help Desk Support Specialist - IT Department - Provisional RB# 25-119 ID:10101 Department:Information Technology Location:City Hall Division:Civil ... Service Type: Support Staff Description BUFFALO BOARD OF...enrollment or community recognition as a Native American) POSITION: Help Desk Support Specialist -… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... useful feedback. Develop templates, guides, and documentation that will help improve efficiency. Create, design, and conduct presentations when...for various initiatives, as necessary, across the agency in support of the Service Desk … more
- City of New York (New York, NY)
- …of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy with a working ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...year of full-time experience as a Help Desk technician or other customer support role.… more
- City of New York (New York, NY)
- …technical teams, while documenting and partnering with other units to resolve any issues. Service Desk 's support inhibits task completion and the overall ... increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align...staff to ensure all can provide quality and accurate support and customer service on all things… more
- Heritage Christian Services (Rochester, NY)
- …compensation at the time of posting Responsibilities + Provide prompt and courteous walk-up support at the help desk , ensuring every staff member feels ... Overview The Help Desk Associate will serve as a...welcomed and supported. + Respond to support requests via telephone, voicemail, email or in person. +… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- GovCIO (Albany, NY)
- …to the environment, and gather support documents + Provides coaching to service desk agents to address performance issues and create clear, attainable goals ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead...desk agent staff + Collaborate with tier three support groups to establish relationships, prepare for changes and… more
- NYS Housing Trust Fund Corporation (New York, NY)
- …an eagerness to learn new systems. + Experience working as an IT help desk technician or in a similar customer support role + Experience using Emphasys ... HTFC is a public benefit corporation, and a Civil Service exam is not required for this position. Candidates...of state staff based in New York City provide Help Desk assistance to those users. HCR… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...critical issues; - Analyze data and summarize research to support ongoing improvement in operations and service ;… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
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