- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general ... direction, the Help Desk Level 1 Representative will serve as the "front-line"...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...critical issues; - Analyze data and summarize research to support ongoing improvement in operations and service ;… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...escalate critical issues; -Analyze data and summarize research to support ongoing improvement in operations and service ;… more
- Comcast (New York, NY)
- …business risks + Based on that same tiering, standardize the level of Deal Desk support to be provided, such as proposal structure, modeling, internal approval ... with subsequent deal performance tracking + Expand the Deal Desk 's support to additional internal customers across...to meet the needs of your reality - to help support you physically, financially and emotionally… more
- City of New York (New York, NY)
- …and to provide opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. ... Provide Helpdesk/desktop support for hardware...and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets… more
- International Rescue Committee (New York, NY)
- Requisition ID: req58954 Job Title: Global Service Desk Manager Sector: Information Technology Employment Category: Regular Employment Type: Full-Time Gross ... Arrangement: Hybrid Job Description Job Overview/Summary: In the Global Service Desk Manager role you will be...you will be at the forefront of driving IT support across multiple regions, ensuring exceptional service … more
- City of New York (New York, NY)
- …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of ... interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...escalate critical issues Analyze data and summarize research to support ongoing improvement in operations and service … more
- SUNY Upstate Medical University (Syracuse, NY)
- …source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up with ... a fast paced environment requiring advanced troubleshooting skill for first level phone support including but not limited to PC support , networking, hospital… more