• Senior Analyst, Service Desk

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...critical issues; - Analyze data and summarize research to support ongoing improvement in operations and service ;… more
    City of New York (08/01/25)
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  • Senior Analyst, Service Desk

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
    City of New York (08/01/25)
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  • Help Desk Level 1 Representative

    City of New York (New York, NY)
    …Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general ... direction, the Help Desk Level 1 Representative will serve as the "front-line"...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
    City of New York (08/13/25)
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  • Service Desk Analyst

    Robert Half Technology (Woodbury, NY)
    …voicemail, responding to email, conducting online chat and face-to-face desk -side support . The Service Desk Analyst provides clear documentation of ... Description The Service Desk Analyst is responsible to...Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities… more
    Robert Half Technology (09/27/25)
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  • Help Desk Technician - Level 1/2…

    ABCO Facility Maintenance (Staten Island, NY)
    …apps (Google Drive, etc.) + At least 2-3 years of experience in a help desk role + Experience using a support ticket system to manage requests and incidents ... Help Desk Technician - Level 1/2... Help Desk Technician - Level 1/2 (Onsite) EOE StatementWe...service + Be available for after-hours on-call remote support as needed + Install and configure hardware and… more
    ABCO Facility Maintenance (09/12/25)
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  • Senior Analyst, Service Desk

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...escalate critical issues; -Analyze data and summarize research to support ongoing improvement in operations and service ;… more
    City of New York (09/11/25)
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  • Help Desk /Intranet Coordinator

    Monroe One Boces (Fairport, NY)
    …years paid full time or its part time equivalent experience in the operation and support of a technology help desk , installation or maintenance/repair of ... Help Desk /Intranet Coordinator JobID: 2260 +...support consistency, efficiency, training, and automation. 10. Coordinate help request reporting, analysis, and follow-up activities to ensure… more
    Monroe One Boces (09/19/25)
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  • Help Desk Manager

    Robert Half Technology (Glens Falls, NY)
    …managing a team of help desk professionals, ensuring high-quality service delivery, and providing exceptional support to executives and staff alike. The ... Description We are looking for an experienced Help Desk Manager to oversee and lead our IT support operations in Glens Falls, New York. This role involves… more
    Robert Half Technology (09/16/25)
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  • Help Desk Analyst

    Robert Half Technology (New York, NY)
    Description We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support ... Windows systems, with a primary focus on macOS environments. * Manage and resolve service desk tickets efficiently using ServiceNow. * Utilize Jamf to oversee… more
    Robert Half Technology (09/17/25)
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  • Pharmacy Help Desk Representative

    Independent Health (Buffalo, NY)
    …a culture that fosters growth, innovation and collaboration. **Overview** The Pharmacy Help Desk Representative will be responsible for providing assistance to ... service levels and increasing the pharmacist satisfaction rate, the pharmacy help desk representative will function as a pharmacy advocate. This position… more
    Independent Health (08/29/25)
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