- TD Bank (New York, NY)
- …joining our team could be an ideal opportunity for you. **Responsibilities:** + Support the MBS trading/sales desk directly + Trace Monitoring, Fed Dollar ... + Resolving trade Dk's, fails, and open items + Support MBS desk consisting of heavy interaction...+ Participates fully as a member of the team, support a positive work environment that promotes service… more
- Albany Medical Center (Albany, NY)
- …service experience for all Albany Med employees during their interaction with the Albany Med Help Desk . The Tech Field Support acts as a liaison between ... will take ownership of issues escalated to them by Help Desk Techs and work to resolution...to documented standard operating procedures. The Tech Field Support is responsible for an exemplary customer … more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …for incoming calls and directing incoming calls to appropriate staff members. + Provide Help Desk resolution of customer service issues to insure complete ... and known best practices to accomplish assigned tasks. Provide support to Account Representatives, Customer Service Supervisor,...client satisfaction. + Provide Help Desk resolution of Pharmacy Network problems… more
- Elderwood (Buffalo, NY)
- …staff members every day. Key Responsibilities: + Lead and mentor a dedicated network support team. + Oversee help desk operations and network troubleshooting ... technical support team including network analysts and help desk . + Attends staff meetings, facility...and voice products and related technologies + Experience with service providers, billing and planning new facilities for data… more
- International Rescue Committee (New York, NY)
- …offering both immediate solutions and long-term fixes. + Maintain a strong presence on the service desk to monitor live support activity and assist with ... in collaboration with other IT teams. + Ensure all service desk requests and incidents are accurately...developing team members' skills, and providing guidance, feedback, and support to help them reach their potential.… more
- New York Times (New York, NY)
- …of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the ... Editor plays a central role in shaping the National desk 's 24/7 report, leading a team of reporters and...and is comfortable both working independently and collaboratively in service of the report. You are comfortable going deep… more
- City of New York (New York, NY)
- …and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. A ... programs and services focused on food and nutrition, anti-tobacco support , chronic disease prevention, HIV/AIDS treatment, family and child...for researching the answers to questions in a customer service , help desk or public… more
- Deloitte (New York, NY)
- …for this role ends on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk ... and delivery to act as a strategic advisor to help optimize deal flow along with sales and contracting...agreements and teaming agreements. Owns risk consultation and contracting support for scope of work/SOW documents. + Provide guidance… more
- New York State Civil Service (New York, NY)
- …college or university and five (5) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and ... related technical experience in a help desk or technical environment.POSITION TITLE: NETWORK SYSTEM ENGINEER II JG: 25QUALIFICATIONS: Bachelor's degree from an… more
- Capital One (Melville, NY)
- …School Diploma, GED or equivalent certification + At least 1 year of remote help desk support experience **Preferred Qualifications:** + Associate's Degree ... quickly and effectively to tickets, calls, chats, or in-person service requests + Interact with end users via soft... support experience + 2+ years of remote help desk support experience **_At… more
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