- NY CREATES (Albany, NY)
- …properly. + Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. + Reset passwords and unlock accounts ... affiliates who use the systems. + Identify and organize Help Desk tickets according to priority and...duties as assigned. Job Requirements: Minimum Requirements for IT Support Specialist + Has the ability to quickly learn… more
- City of New York (New York, NY)
- …and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. A ... Creative Conflict Resolution which provides mediation and restorative justice support to City government agencies and the general public,...for researching the answers to questions in a customer service , help desk or public… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …for incoming calls and directing incoming calls to appropriate staff members. + Provide Help Desk resolution of customer service issues to ensure complete ... and known best practices to accomplish assigned tasks. Provide support to Account Representatives, Customer Service Supervisor,...client satisfaction. + Provide Help Desk resolution of Pharmacy Network problems… more
- The Strong (Rochester, NY)
- …(AV) systems throughout the museum. Serving as the primary contact for the IT help desk , this position installs, configures, maintains, and troubleshoots a range ... the ticketing system, phone, and in-person contact, acting as the primary help desk resource. Responsibilities include installing, configuring, maintaining, and… more
- WellLife Network (Far Rockaway, NY)
- Direct Support Professional - 00298 (EDG011) - Mon-Fri 4PM-12AM Job Details Job Location Edgemere Commons B2 - Far Rockaway, NY Education Level High School Salary ... we believe every person deserves the dignity, respect, and support to live as independently as possible. Our Direct...activities such as bathing, dressing, grooming, and toileting. + Help with meal preparation, household chores, and creating a… more
- TD Bank (White Plains, NY)
- …**Line of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the ... trading desk , ensuring adherence to regulatory requirements, risk management practices,...allocation to handle live trading orders efficiently and meet service level standards + Supervises and participates in the… more
- GovCIO (Albany, NY)
- …). The IT Technical Shift Lead is responsible for managing and leading the IT help desk team during assigned shifts. This role ensures timely and effective ... and peripheral issues, while maintaining high standards of customer service and efficient team performance. This position is within...fully remote. **Responsibilities** + Lead and supervise the IT help desk team during assigned shifts. +… more
- The Arc Mid-Hudson (Kingston, NY)
- …applications + Responding promptly to help requests through the agency's Help Desk software, emails, phone calls, or in-person requests. Communicate as ... IT Support Analyst Overview Requisition Number: 7853 Date Posted:...systems (Avaya preferred) + Microsoft Data Protection Manager + Help Desk software (SysAid preferred) + The… more
- GovCIO (New York, NY)
- …IT Customer Support Professional with an active Secret clearance to provide outstanding support to users, as well as deliver desk -side support , regularly ... be a fully on-site position. **Responsibilities** + Provide outstanding support to users. + Deliver desk -side ...for relocations and moves. + Create, update, and track service call requests, and stage and take down end-user… more
- Hilton (New York, NY)
- …Astoria New York \(https://www\.hilton\.com/en/hotels/nycwawa\-waldorf\-astoria\-new\-york/\)is seeking a **Guest Service Agent** to unveil a new era of ... the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms,… more