• DAI Help Desk Support…

    CGI Technologies and Solutions, Inc. (Quantico, VA)
    **DAI Help Desk Support - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ... DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
    CGI Technologies and Solutions, Inc. (09/09/25)
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  • Service Center Frontline Account Manager

    CACI International (Chantilly, VA)
    …in lieu of formal education. Minimum 3 years of experience in Help Desk support , IT service desk , or systems administration roles. Proven ability to ... 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator,...such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft… more
    CACI International (09/30/25)
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  • NCIS Help Desk Analyst Tier I…

    General Dynamics Information Technology (Quantico, VA)
    …**Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:** CompTIA ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk… more
    General Dynamics Information Technology (08/15/25)
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  • NCIS Help Desk Analyst Tier II…

    General Dynamics Information Technology (Quantico, VA)
    …**Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:** Security+, ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk… more
    General Dynamics Information Technology (09/26/25)
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  • Frontline Account Manager

    CACI International (Chantilly, VA)
    …in lieu of formal education. + Minimum 3 years of experience in Help Desk support , IT service desk , or systems administration roles. + Proven ability ... 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator,...as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +… more
    CACI International (08/20/25)
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  • Desktop Support Services Help…

    ManTech (Herndon, VA)
    …proper integration, efficient operations, coordination, maintained urgency, and execution of activities to support help desk operations and services to the ... assisting to deconflict resource allocation issues providing efficient help desk support and services...management. + 4+ years of hands-on leadership experience in service desk support and operations.… more
    ManTech (08/09/25)
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  • Help Desk Analyst (Remote)

    GovCIO (Richmond, VA)
    **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). ... IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support ... training documentation that is released to the Enterprise Service Desk (ESD)/ Help Desk… more
    GovCIO (09/25/25)
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  • Help Desk Lead - Senior

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    ** Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... oversees the daily operations of a help desk team, ensuring efficient and effective technical support...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of… more
    CGI Technologies and Solutions, Inc. (09/06/25)
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  • Help Desk Technician

    Excentium (Falls Church, VA)
    …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
    Excentium (07/14/25)
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  • Service Desk Support - Senior

    Amentum (Quantico, VA)
    …collaborative telephony solutions within a zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually, to users ... the problem to ensure a timely resolution. Ensure that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
    Amentum (07/24/25)
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