- NuAxis Innovations (Falls Church, VA)
- …NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and Wildlife Service (FWS) in Falls Church, VA. This ... desktop/laptop hardware and software. . Track and manage IT service tickets and escalate complex issues as needed. ....experience. . 2+ years of hands-on experience in a help desk or desktop support … more
- ABBTECH Professional Resources, Inc. (Reston, VA)
- …work activities. Plans and schedules own work within a limited time horizon. **Job Summary:** Help Desk Operations In this role, you will provide 24x7 first line ... processes and data requirements, and establish metrics and reports. Your work will support performance analysis and decision making to help ensure infrastructure… more
- Red River (Chantilly, VA)
- …for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Tuesdays and Thursdays.** **Primary Position Tasks:** + Answer incoming support calls and handle tickets assigned through ServiceNow in… more
- Somatus (Mclean, VA)
- …to existing processes to ensure that Knowledge Management guidelines are used between Service Desk , Incident, Problem & Change Management groups. Incident and ... passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill...than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version… more
- Red River (Chantilly, VA)
- …as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the ** ... service performance against SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation and maintenance of client-specific… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ... DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- General Dynamics Information Technology (Quantico, VA)
- … Support Services **Skills:** Executive Support , Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:** CompTIA ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk… more
- General Dynamics Information Technology (Quantico, VA)
- …**Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:** CompTIA ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk… more
- ManTech (Herndon, VA)
- …proper integration, efficient operations, coordination, maintained urgency, and execution of activities to support help desk operations and services to the ... assisting to deconflict resource allocation issues providing efficient help desk support and services...management. + 4+ years of hands-on leadership experience in service desk support and operations.… more
- TekSynap (Dahlgren, VA)
- …documentation. **REQUIRED QUALIFICATIONS** + 6 Years of professional experience in Industry, Federal, or DoD Help Desk Support using a help desk ... **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical … more
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