- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support ,Technical Support **Certifications:** Security CE ... And our work depends on a ** Help Desk Technician** joining our team to support ...a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service… more
- MPR Associates (Alexandria, VA)
- …and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more complex ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...+ Coordinates with hardware and software vendors to request service and support with products. + Provides… more
- V2X (Springfield, VA)
- …+ Experience + Shall have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing ... respect, responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …. **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential troubleshooting support to our ... tasks and recommend improvements to ITIL processes. -Document customer help desk SOPs, support instructions...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- Chenega Corporation (Arlington, VA)
- … capabilities with deep technical troubleshooting skills to ensure seamless and reliable client-side support . The **VIP Help Desk Senior (Class)** serves as ... mobile devices, printers, and peripheral equipment + Deliver white-glove service tailored to the expectations of senior technical leadership...degree + 5+ years of experience in an IT support / help desk role with Tier… more
- Robert Half Technology (Richmond, VA)
- …Minimum Qualifications + Education: High School Diploma or equivalent + Experience: + 2-4 years of Service Desk or Help Desk experience + 1 year of ... Description Primary Responsibilities + Manage incoming support calls in accordance with established service...and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. +… more
- ManTech (Herndon, VA)
- …Science, Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our...Tier 0 - 2 (and select Tier 3) operations support . Additionally in this role you will work closely… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …resolution and customer service . * Highly Desired: Demonstrated experience working help desk issues in a classified environment, excellent oral and written ... ** Help Desk Specialist, Mid-Level TS/SCI with...service and maintaining a positive attitude. * Hardware/Software Support : Assisting with the installation, configuration, and troubleshooting of… more
- CACI International (Reston, VA)
- …performing the daily check. * Create and update, on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in ServiceNow. * ... Help Desk Specialist Job Category: Information Technology...our Luke Team! You will provide direct hands on support to a mission customer as part of a small… more
- NANA Regional Corporation (Alexandria, VA)
- …operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, ... SUVI is seeking a Service Desk Manager to oversee and...+ 9+ years of experience in service desk operations, call center, and deskside support .… more