- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** . ... In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and...Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and… more
- Koniag Government Services (Arlington, VA)
- …88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software… more
- Robert Half Technology (Richmond, VA)
- …10 and other operating systems. Requirements * Significant experience in a Level 3 Help Desk or equivalent technical support role. * Advanced proficiency ... Description We are looking for an experienced Help Desk Analyst III to join...operating system and troubleshooting techniques. * Ability to handle service desk tickets effectively and maintain detailed… more
- Koniag Government Services (Vienna, VA)
- …88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Functional/Business Analyst - Help Desk ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ... Momentum Financials/Acquisition ERP solution. As the first line of support , the team works directly with the client on...of the current range is $54,400- $120,000.00 **Skills:** + Help Desk /IT Services + Knowledge Management +… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …system help using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf ... ** Help Desk Manager** **Category:** Business Consulting,...our helpdesk team. In this role, you will monitor, support , and manage computer processing activities, ensuring seamless operations… more
- CACI International (Chesapeake, VA)
- …of Travel Required: None Type of Travel: None * * * CACI is seeking a ** Help Desk Specialist** to support a DOD Travel contract. **Responsibilities:** + ... Help Desk Specialist Job Category: Information...+ Translates processes into visual depictions. + TAC requires support 24X7 365 days a year, the selected individual… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- … SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer in Stafford, VA. There ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK...operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite.… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- NTT America, Inc. (Ashburn, VA)
- …user account administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates ... 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing**...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Verifies that suggested… more