- Shuvel Digital (Vienna, VA)
- Service Desk Hybrid Vienna, VA. Description:... is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible ... resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to...environment to leverage and stretch certain skill sets to help us reach a common goal. We are looking… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment ... a Customer Support Analyst to work in support of a federal help desk...+ Exceptional customer service skills with the ability to multitask + Excellent… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …the US via remote assistance tools. + Document problems and solutions in the Service Desk ticketing system + Inform management of potential problems and ... professional manner via telephone, email, remote tools and hands-on support . Great customer service should be your...+ 2+ years of experience in corporate IT or Service Desk role + Experience implementing TCP/IP… more
- GovCIO (Arlington, VA)
- …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage...for relocations and moves. + Create, update, and track service call requests, and stage and take down end… more
- TekSynap (Arlington, VA)
- …SLAs for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be… more
- Three Saints Bay (Virginia Beach, VA)
- …Chain Management experience and entails data entry, data management, user administration, training, and Help Desk support with analysis and reporting in a ... **Customer Service Rep / Junior Logistics Specialist (5257)** Location...As a COLTS administrator, manage user accounts and provide Help Desk support . + Create,… more
- NANA Regional Corporation (Fredericksburg, VA)
- …equivalent specialized experience. + Must have at least five (5) years direct related experience in help desk and network support . + A minimum of three (3) ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct… more
- General Dynamics Information Technology (Chantilly, VA)
- …products or services. + Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to assist with manual testing ... At GDIT, people are our differentiator. As a Technical Support Specialist, you will help ensure the...to solve complex IT issues while delivering outstanding customer service . **HOW A TECHNICAL SUPPORT SPECIALIST WILL… more
- Serco (Virginia Beach, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... as a **FST Network Lead** providing engineering and logistics support including dockside and at-sea troubleshooting and repair of...mission systems to troubleshoot, repair, test, and return to service . + Conduct all tenets of In- Service … more
- Red River (Chantilly, VA)
- …for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Tuesdays and Thursdays.** **Primary Position Tasks:** + Answer incoming support calls and handle tickets assigned through ServiceNow in… more