• SURTASS Manager Field Support Team (FST)

    Serco (Norfolk, VA)
    …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco is seeking a motivated Field Support Team Manager to join our talented and...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
    Serco (08/22/25)
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  • Incident Support Manager

    TekSynap (Springfield, VA)
    …termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8247_ **Category** _Technical Support / Help Desk_ **Type** _Regular ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation… more
    TekSynap (07/26/25)
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  • Deputy Program Manager

    TekSynap (Arlington, VA)
    …Standard Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance ... internal and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance, and first call… more
    TekSynap (07/16/25)
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  • Program Manager National Capitol Region

    Serco (Herndon, VA)
    … Support (IPINS). + You will lead your team to provide high quality network and help desk support to our current and future organization. + You will ... government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
    Serco (09/12/25)
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  • Docucare Associate

    Xerox (Richmond, VA)
    …for all equipment, support and service . + Order supplies through the Xerox Help Desk + Place service call for Xerox Devices when needed. + Check ... the HD in a timely manner for 2nd level support . + Resolve all requests in a timely matter....your designated area + Daily check in email to Help Desk + Xerox Onsite to keep… more
    Xerox (07/09/25)
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  • Temporary Information Technology Technician II - 1…

    US Courts (Alexandria, VA)
    …Office and the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users along with technical ... and configuring hardware and software programs. Responsibilities Respond to help desk calls and emails, log computer...be escalated to the next level; Utilize and maintain service desk management application; Analyze, log, track… more
    US Courts (09/30/25)
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  • Deputy Program Manager

    ManTech (Herndon, VA)
    … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of the following certifications ... Provide program support for the Department of Homeland Security Desktop Support Service ensuring quality and efficiency across the activities and functions,… more
    ManTech (08/09/25)
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  • System Engineer / IT Manager

    Serco (Herndon, VA)
    …physical IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both ... You will be responsible for the development of IT Help Desk knowledge management plans. + You...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
    Serco (09/12/25)
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  • Senior IT DevOps Engineer

    Steampunk (Mclean, VA)
    …modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support / help desk teams + Strong expertise in **Endpoint Management (Intune/MEM)**… more
    Steampunk (09/05/25)
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  • Skillbridge Partner: Systems Engineer

    Steampunk (Mclean, VA)
    …modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support / help desk teams + Strong expertise in **Endpoint Management (Intune/MEM)**… more
    Steampunk (07/23/25)
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