- Serco (Herndon, VA)
- … Support (IPINS). + You will lead your team to provide high quality network and help desk support to our current and future organization. + You will ... government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
- Xerox (Richmond, VA)
- …for all equipment, support and service . + Order supplies through the Xerox Help Desk + Place service call for Xerox Devices when needed. + Check ... the HD in a timely manner for 2nd level support . + Resolve all requests in a timely matter....your designated area + Daily check in email to Help Desk + Xerox Onsite to keep… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of the following certifications ... Provide program support for the Department of Homeland Security Desktop Support Service ensuring quality and efficiency across the activities and functions,… more
- Serco (Herndon, VA)
- …physical IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both ... You will be responsible for the development of IT Help Desk knowledge management plans. + You...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
- Steampunk (Mclean, VA)
- …modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support / help desk teams + Strong expertise in **Endpoint Management (Intune/MEM)**… more
- Chenega Corporation (Springfield, VA)
- … calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. ... in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in… more
- TekSynap (Richmond, VA)
- …(eg, ServiceNow) and provide timely resolutions. + Seamlessly shift between routine service support and special project workstreams. + Follow technical guidance, ... GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III -...a motivated and detail-oriented Entry Level Computer Operator to support a high-impact, time-sensitive project involving the setup of… more
- Public Consulting Group (Richmond, VA)
- …leader will develop and grow high-performing functional teams in the areas of production support , software enhancements, and help desk procedures in ... the delivery and support of professional services (eg, consulting, help desk , training/professional learning, business analytics, software development). +… more
- HCA Healthcare (Mechanicsville, VA)
- …urinalysis and other in-house lab tests accurately. Process specimens for reference labs. + Help support front desk duties to include greeting patients, ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny… more
- Tyto Athene (Fort Belvoir, VA)
- …Directory & SSO + Provide Tier III support and work with Desktop Support / Help Desk personnel, both internal and external (vendors), to provide ... work as part of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel on site. Applicant must be… more