• Help Desk Tier I Specialist…

    RightDirection Technology Solutions LLC (Washington, DC)
    …The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support ... Help Desk Tier I Specialist - Cleared Washington,...RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of… more
    RightDirection Technology Solutions LLC (05/04/25)
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  • Help Desk Technician Level II

    General Dynamics Information Technology (Annapolis Junction, MD)
    …is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier 1/Level 1 support . Provides phone and in ... **Job Family:** Help Desk **Skills:** Help Desk Support ,Remote Support...support + Receive, triage and route tickets to Tier 2 Help Desk accordingly… more
    General Dynamics Information Technology (03/13/25)
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  • Help Desk Level 0 (Pipeline)…

    COMSO, Inc (Fort Meade, MD)
    …+ Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support . + Work with a ... small team providing service availability monitoring and help desk support for internet-like...communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests received via… more
    COMSO, Inc (04/12/25)
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  • TS - Help Desk Account Administrator

    Insight Global (Washington, DC)
    Job Description -Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) -Follow established processes, using Active ... PKI certs for secure browsers -iPhone 13 and tablet support (set up email access) -Daily checks and performance...restore and troubleshoot accounts) -Escalate Issues as needed to Tier 3 (Server, Exchange, Network, SharePoint) Teams We are… more
    Insight Global (05/13/25)
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  • Junior Computer Support Technician

    Leidos (Reston, VA)
    …* Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This… more
    Leidos (04/17/25)
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  • Tier 1 - Help Desk Specialist…

    CACI International (Washington, DC)
    Tier 1 - Help Desk Specialist...a similar IT support role + Experience with help desk ticketing systems, preferably Symantec Service ... (OIS) at the United States Capitol Police as a Tier I Help Desk Specialist....Shift work! Travel is involved. **Responsibilities:** + Provide frontline Tier I support for OIS service requests… more
    CACI International (05/14/25)
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  • Tier 1 Help Desk Analyst

    Chenega Corporation (Arlington, VA)
    Tier 1 Help Desk Analyst... Support , Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, ... provide services to our nation. SecuriGence is seeking a Tier 1 Help Desk Analyst...business activity of the organization's end user(s). + Provides tier 1 support to end users for… more
    Chenega Corporation (05/14/25)
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  • Help Desk Technician - Tier 2

    TAD PGS, Inc. (Laurel, MD)
    … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able ... https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
    TAD PGS, Inc. (04/03/25)
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  • System Administrator 1

    M. C. Dean (Arlington, VA)
    …and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, ... include but are not limited to:** + Manage physical security system support to meet service level agreements. + Analyze physical security system performance… more
    M. C. Dean (05/14/25)
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  • System Administrator 2

    M. C. Dean (Mclean, VA)
    …and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, ... are key to success in this role. + Manage physical security system support to meet service level agreements. + Analyze physical security system performance and… more
    M. C. Dean (02/23/25)
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