- Chenega Corporation (Fort Belvoir, VA)
- …2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired knowledge ... tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated...presentations at agency meetings and conferences concerning new IT support procedures, equipment, methods, and approaches. + Lead other… more
- CACI International (Washington, DC)
- …system analysis, developing standard operating procedures, audit compliance, end user training, and Help Desk support . + Provide expertise in PPBE to ... Systems Analyst role, responsible for providing customer and application support across various efforts for the Department of Navy...end user community via phone and email during specified Help Desk hours. + Candidates must be… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …of new standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist with daily operations. ... Description: The Food and Drug Administration's is seeking contractor support to help manage and improve systems...and process workflows. + Ensure the team provides timely Tier 1 and Tier 2 support… more
- Lockheed Martin (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc\. Provides Tier 1 \( Help Desk \) and Tier 2 ... many systems rely on Linux\-based environments for development, deployment, and operational support \. **WHO WE ARE** At Lockheed Martin, we're a leading aerospace… more
- Tyto Athene (Fort Belvoir, VA)
- …& SSO + Provide Tier III support and work with Desktop Support / Help Desk personnel, both internal and external (vendors), to provide resolutions for ... of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel on site. Applicant must be multi-disciplined… more
- Nightwing (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- Amentum (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... Impact:** Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If...**Annapolis Junction, MD** . In this role you will support challenging, mission-critical projects that make a direct impact… more
- Canon USA & Affiliates (Washington, DC)
- …The first point of contact for regular LMS users with LMS problems will be the CMSU IT Help Desk . Questions not able to be answered by the IT Help Desk ... the goals as set by the department. This person also acts as a first tier of support for the system when issues are escalated from the CMSU helpdesk or from LMS… more
- Amentum (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... Impact:** Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If...**Fort Meade, MD** . In this role you will support challenging, mission-critical projects that make a direct impact… more
- Amentum (Fort Meade, MD)
- …and operation of IT systems. + Aid users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... Impact:** Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If...**Ft Meade, Maryland** . In this role you will support challenging, mission-critical projects that make a direct impact… more