- CACI International (Annapolis Junction, MD)
- …work instructions used by the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians + Establish a process to ... CACI's BAMBOOTIGER program is seeking a Splunk Engineer to support its Maryland customer! You will manage a Splunk...services and other system APIs. We provide the environment, support , and responsive, available management to nurture and stretch… more
- NTT DATA North America (Arlington, VA)
- …Delivery Manager manages the delivery of ITIL ( Tier 0-4 lifecycle support services) for 24/7 high-performing service desk with measurable improvements and ... IT service delivery, IT infrastructure, and IT lifecycle operations support for all of its sites and employees. Specifically,...invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- CACI International (Annapolis Junction, MD)
- …lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... complicated user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders * Escalate complex issues within… more
- CACI International (Annapolis Junction, MD)
- …used by the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. **Qualifications:** _Required:_ + 25 ... for growth, recognition, and rewards. We provide the environment, support , and responsive, available management to nurture and stretch...at CACI and offer flexible work schedule arrangements to support work/life balance. CACI also has more than 20… more
- SHI (Washington, DC)
- …timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of...yours. **Responsibilities** Include, but not limited to: + Build, support and implement a wide range of solutions using… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **IT Asset Management Specialist** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ID:** J0525-1117 ... inventory levels and reconcile deficits to ensure continual stock is available to support end-user requests. * Track and reconcile IT asset inventory across multiple… more
- Leidos (Arlington, VA)
- …management, desktop PC installation, monitors, KVM's, and laptop imaging and issuance. + Provide Tier II/III service support to customers in person and over the ... Technician will be part of a dynamic team to support the G2 Army MI Enterprise which provides IT...IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army… more
- NANA Regional Corporation (Alexandria, VA)
- …milestones. + Manage multiple IT teams/managers to include network, system administration, systems security, Tier 1/2 Help Desk with team ranging in size ... (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Tuvli, the work you do every day… more
- Stellar Innovations (Fort Belvoir, VA)
- …CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after ... Veteran-Owned Small Disadvantaged Business. SIS provides Professional Services & Information Technology Support and is fast emerging as an innovator with a record of… more
- COMSO, Inc (Annapolis Junction, MD)
- …articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed units Education ... innovative learning solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a recognized woman… more