- GovCIO (Sterling, VA)
- …a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in ... Sterling, VA and is a fully remote position. **Responsibilities** + Provide Tier I phone support and troubleshooting in compliance with established… more
- Lockheed Martin (Hanover, MD)
- …| Lockheed Martin **Who we are:** Our Program is seeking innovative engineers to support a critical application centered in the Analytic mission as well as modernize ... competitive and comprehensive benefits package\. **The Work:** The helpdesk team manages tier 1 tickets to either resolution or escalation\. This team maintains… more
- TekSynap (Arlington, VA)
- …requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment ... Technical Control Facility Service Desk . + Provide Tier -II Work Center support to receive and...desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech… more
- Tesla Laboratories. Inc. (Washington, DC)
- …FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing the IT infrastructure and ... Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk ...with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure… more
- System One (Reston, VA)
- ALTA IT Services is hiring a Mainframe Tier One Support to provide first-line support for critical mainframe-based applications within a healthcare ... point of contact for incident escalation, working closely with Tier Two/Three engineers and developers when needed, to ensure...vital to the daily operations of mission-critical systems that support thousands of users. 100% Remote Must Reside in… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …center support , receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier -III support as required for advanced ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- TekSynap (Silver Spring, MD)
- …and best practices related to Data Center operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and ... + 15 years of experience in Desktop/Laptop administration and support . + 10 years of experience in Server Administration....+ A+ Network+ Sec **Overview** We are seeking a Tier III Windows Systems Administrator to join our team… more
- General Dynamics Information Technology (Elkridge, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Troubleshooting **Certifications:** Security+ CE - CompTIA ... our differentiator. As a Helpdesk Technician V you will help ensure today is safe and tomorrow is smarter....network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekendsand holidays). +… more
- IT Partners,Inc (Herndon, VA)
- …User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote,.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- CACI International (Annapolis Junction, MD)
- …As a System Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem identification, diagnosis, and resolution. + ... manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to...Tier 2 (Escalation) support for more complex issues, providing troubleshooting and in-depth… more