- General Dynamics Information Technology (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... + Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- Synergy ECP (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution… more
- BigBear.ai (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... support for the implementation, troubleshooting, and maintenance of IT systems. Provide Tier I ( Help Desk ) problem identification, diagnosis and… more
- Koniag Government Services (Washington, DC)
- …a Koniag Government Services company, is seeking an experienced Help Desk Manager to lead technical support operations and SCIF security management ... but are not limited to:** The Help Desk Manager will oversee all aspects of Tier...management reports + Train and mentor help desk specialists + Manage escalations and VIP support… more
- Amentum (Annapolis Junction, MD)
- …may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 2 ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
- Leidos (Washington, DC)
- …analytical and problem solving skills. Preferred Qualifications: + Possess a current Help Desk Institute Support Center Manager (HDI-SCM) certification. ... IT programs. We're looking for innovators and forward-thinkers to help us do great things. Leidos is seeking qualified... Tier 0, Tier 1 and Tier II Desktop support to ensure that… more
- ARSIEM (Annapolis Junction, MD)
- …monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 ... and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government....users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer ... CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment +… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** None **Job Family:** Systems Administration **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows ... strong experience in both **Microsoft Enterprise Systems and Linux administration** to provide ** Tier II support ** for a large Federal Intelligence Agency. This… more
- TekSynap (Springfield, VA)
- …termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8247_ **Category** _Technical Support / Help Desk_ **Type** _Regular ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as… more