- ManTech (Herndon, VA)
- …PMP or equivalent project management certification. + Experience in help desk leadership, IT hardware refresh, deskside support , and installation of ... resolve incoming incidents and requests. The team provides daily Tier 1-2 support for IT infrastructure and mission applications, including issue identification,… more
- ManTech (Chantilly, VA)
- …project management certification. + Related work experience leading a team in a technical help desk position, refreshing of IT equipment, providing deskside IT ... resolve incoming incidents and requests. Your team provides daily Tier 1-2 support for IT infrastructure and...requests. Your team provides daily Tier 1-2 support for IT infrastructure and mission applications, including issue… more
- Assertive Professionals (Hanover, MD)
- …+ Manages the daily activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... Professionalsis in search of aQuality Assurance Linux Administrator to support orNational Security CustomernearHanover, MD. This is a Funded...of configuration and operation of IT systems + Provides Tier I ( Help Desk ) problem… more
- TRIAEM, LLC (Springfield, VA)
- …problem tickets and coordinate problem fixes with the administrative tool administrators and NGA Help Desk . + Track and status MC&G PEO problem tickets for the ... PEO IT Support Required Skills/ Education/Experience + 2 years of...and project sites within the administrative tools. + Perform Tier 1 troubleshooting for MC&G PEO users to resolve… more
- General Dynamics Information Technology (Mclean, VA)
- …procedures and knowledge base articles. **Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with at least 1 year ... customer-focused IT Operations Manager to oversee our frontline IT support team. This role combines technical expertise with leadership,...for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will… more
- Parsons Corporation (Centreville, VA)
- …you're looking for. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representative** to join our team! In this ... role you will get to **ensure round-the-clock support is available 24/7/365, through both phone and email,...is available 24/7/365, through both phone and email, ensuring help desk response capabilities are always accessible… more
- DCCA (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... Level II certification + Experience working in a customer service/ Tier 1/ Tier 2 environment + Dataflow experience...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... related experience **US Citizenship Required:** Yes **Job Description:** Provides support for implementation, troubleshooting and maintenance of information Technology… more
- Themis Insight (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... central MD client's needs. Required: TS/SCI with a Polygraph Core Responsibilities: + Support GOTS product on AWS platform Position Description: Provides support … more
- Synergy ECP (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... in Columbia, MD Clearance Required: TS/SCI w/ Polygraph + Provides support for implementation, troubleshooting and maintenance of information Technology (IT)… more