- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more
- Insight Global (Mclean, VA)
- …and best practices. . Triage, diagnose and provide timely resolutions to technical and nontechnical problems documenting their work using ServiceNow to throughout. . ... Remain online and responsive to walk ups, telephone calls, chats and emails from employees throughout working hours, sometimes before or after hours as needed. . Identify high urgency issues, and when those arise, alert the larger team and work with senior IT… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Competitive Range Solutions requires the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the ... environment and effective integration with a government multi-contractor team. The Primary Technical Control Facility Lead oversees the DoD Technical … more
- General Dynamics Information Technology (Chantilly, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** TECHNICAL LEAD Praxis successfully delivers a prime contract supporting High ... Linux Operating Systems essential Previous experience in a production environment with help desk requirements Prior experience as a Systems Administrator, with… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment + 5+… more
- Chenega Corporation (Springfield, VA)
- …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software + ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, ... infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the… more
- TekSynap (Ashburn, VA)
- …**RESPONSIBILITIES** Provides oversight and guidance to team of technical professionals responsible for supporting Network infrastructure operations. Provides ... per business objectives, predefined network Key Performance Indicators, and established SOPs. Lead and participate in the assessment and selection of the network… more
- V2X (Virginia Beach, VA)
- …the Weapons School, Wing, and all Squadrons at your home base and assist the PMA-281 Help Desk with customer support. + As an intern, you will not deploy, but ... Planning Systems, supporting ship network connectivity, training fleet users, technical support, troubleshooting, and daily system updates. + Key Responsibilities:… more