- BAE Systems (Sterling, VA)
- …for operation and sustainment of on-prem, cloud, and hybrid enterprise IT including help desk operations + Experience with ITILv3 and ITILv4 processes and ... expertise in cloud platforms such as AWS or Azure. + Oversee technical teams and lead proposal engineering teams following best practices in both on-program … more
- Serco (Arlington, VA)
- **Position Description** Serco has a high profile and challenging technical position supporting acquisition of US Navy warfare systems. This great opportunity will ... the National Landing (Crystal City) part of Arlington, VA to provide technical expertise in the management of cybersecurity requirements of developmental and… more
- Serco (Newport News, VA)
- …and State government customers to achieve their mission. **In this role you will:** + Lead teams providing technical guidance to Ship's Force relating to work on ... candidate will assume a critical role in overseeing and leading engineering and technical services to support maintenance and planning for the overhaul and repair… more
- Koniag Government Services (Chantilly, VA)
- …issues as needed and following the standard escalation process provided in the agency DAI Help Desk SOP to ensure issues that require escalation to the DAI PMO ... and more. The SME will advise the Government on technical and functional aspects of the Budget Formulation (BF)...(DLA) help desk follows the standardized process and… more
- IT Concepts (Salem, VA)
- …relevant experience may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates must ... able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their...user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support… more
- M. C. Dean (Norfolk, VA)
- …design + Provide tier II/III support for customer issues reported through the help desk + Proper documentation of system programming Responsibilities include but ... networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation....2 escalation. + Communicate with customers, manufacturers, vendors, and technical specialists. + Train system users and other system… more
- Choisys Technology (Crystal City, VA)
- …including but not limited to: IT operations, network and systems administration, help desk support, program management, leased circuit management, and facility ... Drive IT disaster recovery planning, documentation, implementation, and testing. + Lead and participate in collaborative engineering meetings, technical reviews,… more
- Ricoh Americas Corporation (Richmond, VA)
- …and engages in advancing strategic partnerships with clients and industry partners. Lead complex and technical bids including identifying and comprehending ... that addresses the client's business objectives. + Strong ability lead solution development integrating with IT infrastructures; technical...duties are performed in an office or at a desk , writing, using the telephone and computer. + Infrequent… more
- Chenega Corporation (Fort Belvoir, VA)
- …Tier 2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired ... tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated...new IT support procedures, equipment, methods, and approaches. + Lead other team members to identify and eliminate chronic… more
- Johnson, Mirmiran, and Thompson Inc. (Roanoke, VA)
- …a meaningful impact on our communities and the world through the projects we help bring to life. Clark Nexsen is seeking a Senior Fire Protection Engineer. The ... Senior Fire Protection Engineer position is a technical role within the firm focused on project execution...leadership, coaching, and/or mentoring + May act as a lead or first-level supervisor + Performs work independently +… more