• Help Desk Lead - Senior

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    ** Help Desk Lead - Senior**...oversees the daily operations of a help desk team, ensuring efficient and effective technical support. ... CGI Federal has an exciting opportunity for a Helpdesk Lead within our Intel sector advancing the national security...workflows, and contributes to the overall success of the help desk team and the organization. CGI… more
    CGI Technologies and Solutions, Inc. (09/06/25)
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  • Service Desk Lead

    CACI International (Sterling, VA)
    Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more
    CACI International (11/18/25)
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  • Help Desk Manager

    RightDirection Technology Solutions LLC (Annapolis, MD)
    …escalation management. RESPONSIBILITIES: + Lead and manage help desk teams responsible for phone/in-person technical support. + Oversee ticket ... State Government's Register of Wills. A Help Desk Manager is needed to lead an...level expectations. + Train and mentor support staff on technical troubleshooting and customer service. + Coordinate with network,… more
    RightDirection Technology Solutions LLC (10/23/25)
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  • Senior Help Desk Technician

    Spectrum Comm Inc (Falls Church, VA)
    Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service… more
    Spectrum Comm Inc (09/22/25)
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  • Senior Help Desk Engineer

    System One (Bethesda, MD)
    Job Title: Senior Help Desk Engineer Location: Bethesda, Maryland Type: 6 month contract to hire Compensation: $80000 - $95000 annually Contractor Work Model: ... Clearance: US Citizenship required Job Title: Mid-Level or Senior Help Desk Engineer Job Description: We are...team. + Serve as an escalation point for complex technical issues. + Monitor ticket queues and ensure SLAs… more
    System One (11/18/25)
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  • Tier 2 Help Desk Analyst

    Chenega Corporation (Arlington, VA)
    …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst** **Arlington, VA** Are...to reduce user problems. + Provide local and remote Technical Support Services for end-user support on multiple networks… more
    Chenega Corporation (11/08/25)
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  • Mid-level Help Desk Support…

    Chenega Corporation (Washington, DC)
    …Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking ... Mid-level Help Desk Support Technician Washington, DC...software installation and configurations. Duties and Responsibilities: + Perform technical , operational, and training support to users of personal… more
    Chenega Corporation (10/04/25)
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  • Mid-level Help Desk Support…

    Chenega Corporation (Washington, DC)
    …and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to distributed PC/networking ... **Req ID:** 37913 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your career… more
    Chenega Corporation (10/03/25)
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  • Senior IT Support Help Desk…

    GovCIO (Alexandria, VA)
    **Overview** GovCIO is currently hiring aSenior IT Support Help Desk Specialistto join our team, supporting a critical program with the US Coast Guard. This ... a hybrid remote position. **Responsibilities** The Senior IT Support Help Desk Specialist will act as a...that cannot be resolved by Tier 1 staff. + Lead advanced troubleshooting efforts for diverse operating environments, including… more
    GovCIO (11/18/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Vienna, VA)
    …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
    M. C. Dean (08/27/25)
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