- Booker DiMaio, LLC (Baltimore, MD)
- …with software installations on desktops, laptops, mobile devices, and other help desk related technical support services. Required Qualifications: + A ... Specialist to provide IT software, hardware installation, maintenance, support , and Help Desk services,...solve desktop/laptop and computing issues, and, if necessary, direct support calls to the appropriate technical team… more
- Gama-1 Technologies (Silver Spring, MD)
- …hands-on IT support experience, including prior work in a help desk , desktop support , or technical service environment. + Experience with ServiceNow ... Technician II to provide Tier II on-site and remote technical support to end users within an...IT, on-site, and telework environment. The Help Desk Technician II will handle escalated technical … more
- Spectrum Comm Inc (Bethesda, MD)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, ... standards. + Escalate complex or unresolved issues to higher-level technical support teams as needed. + Maintain...experience considered. + 1-3 years of experience providing IT support in a help desk … more
- CACI International (Fort Meade, MD)
- Systems Administrator - Help Desk Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... * CACI is seeking a **Systems Administrator (MI Systems Maintainer Integrator)** to support our mission critical INSCOM GILE program in Fort Meade, MD. **The… more
- Kaizen Approach, Inc (Linthicum, MD)
- …+ Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources + A Bachelor's ... your contributions? We are currently looking to hire a Help Desk Specialist to support ...customer. In this role you will provide Tier 1 support to end users by utilizing various technical… more
- Arena Technical Resources, LLC (Hanover, MD)
- …as assigned. Experience and Educational Background . 6-12 months of technical support or help desk experience in a business environment (required). ... Technical Support Representative Location: Hanover, MD, US Job ID: ATR 17628 Job Description Job Title: Technical Support Representative Location:… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support ... work aids to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier...capabilities: + Two (2) years demonstrated Help Desk experience. Bachelor's degree in a Technical ,… more
- RightDirection Technology Solutions LLC (Annapolis, MD)
- …and manage help desk teams responsible for phone/in-person technical support . + Oversee ticket management, escalation procedures, and resolution ... support theMaryland State Government's Register of Wills. A Help Desk Manager is needed to lead...metrics and service level expectations. + Train and mentor support staff on technical troubleshooting and customer… more
- System One (Bethesda, MD)
- … Help Desk Engineer Job Description: We are seeking a mid-level or senior Help Desk Engineer to support a 200+ person insurance company operating in a ... team. + Serve as an escalation point for complex technical issues. + Monitor ticket queues and ensure SLAs...and communication skills. + Familiarity with help desk ticketing systems and remote support tools.… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for mission-critical personnel ... of directly related help desk /service desk experience. + Experience providing Tier I technical support . + Proficiency with Microsoft Office products.… more
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