- Kaizen Approach, Inc (Linthicum, MD)
- …+ Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources + A Bachelor's ... your contributions? We are currently looking to hire a Help Desk Specialist to support ...customer. In this role you will provide Tier 1 support to end users by utilizing various technical… more
- COMSO, Inc (Fort Meade, MD)
- …analysis and feedback to agency management and internal customers for escalated tickets. + Help Desk & Technical Support : + Provide Tier 1 ( Help ... Conduct network surveys prior to equipment installation across multiple networks. + Technical Support & Configuration: + Complete the configuration and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Software,Remote Support , ... email, chat, or ticketing systems. * **Log and track support requests** using help desk ...experienced professionals** mentoring new hires and trainees when necessary. ** Technical Support Tasks** * **Install, configure, and… more
- Arena Technical Resources, LLC (Hanover, MD)
- …as assigned. Experience and Educational Background . 6-12 months of technical support or help desk experience in a business environment (required). ... Technical Support Representative Location: Hanover, MD, US Job ID: ATR 17628 Job Description Job Title: Technical Support Representative Location:… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support ... work aids to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier...capabilities: + Two (2) years demonstrated Help Desk experience. Bachelor's degree in a Technical ,… more
- SAIC (Silver Spring, MD)
- **Description** We are seeking a Help Desk Support Technician for Tier 2 Desk -Side Support in the Mid-Atlantic Region, specifically at our ... systems, networks, and applications. + 2-4 years of experience in technical support or IT operations. + Excellent written and verbal communication skills.… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for mission-critical personnel ... of directly related help desk /service desk experience. + Experience providing Tier I technical support . + Proficiency with Microsoft Office products.… more
- CACI International (Hanover, MD)
- …environment and manage multiple pri **or** **ities.** **Desired:** Prior Help Desk experience (1-2 years). * Prior IT support experience (1-2 years). ... Help Desk Specialist Job Category: Information...**Responsibilities:** This role is for an IT specialist in support of Tier 1 operations for a large, complex… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for mission-critical personnel ... of directly related help desk /service desk experience. + Experience providing Tier II technical... desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft Office… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Arts,Collaborating,Planning Ability,Researching,Special ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance… more