- Pacific Northwest National Laboratory (Annapolis, MD)
- …+ Absence Management + Payroll (US) + Employee & Manager Self-Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning Expertise across all areas is ... and support end-to-end issue resolution. + Document functional and technical designs, workflows, decisions, and support procedures. + Provide knowledge… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... related experience **US Citizenship Required:** Yes **Job Description:** Provides support for implementation, troubleshooting and maintenance of information Technology… more
- US Coast Guard (Glen Burnie, MD)
- …meetings, classroom training sessions, and/or providing individualized on-the-job training. Providing technical support advice and assistance to other activities ... as a Logistics Management Specialist and be responsible for providing technical direction, training, advice and guidance in the development, procurement, testing… more
- CACI International (Annapolis Junction, MD)
- …work of lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests ... user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders * Escalate complex issues within the SD Outreach… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... Secret Security Clearance.** We are seeking an IT Walk-up Support Technician to help us support...citizenship. + Have the ability to troubleshoot and resolve technical problems for clients to independently resolve widely varying… more
- Serco (MD)
- …SOP reviews as needed + Trend and monitor key performance metrics. + Technical support in development,review, and/or revision of QA-related documents which may ... data validationmanuals, and other data review guidance for various analyticalprocedures, technical papers/documents prepared for publication, etc. + Additional QA … more
- Synergy ECP (Annapolis, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... wired/wireless microphone systems and configurations. + Design and installation of audio support systems. + System integration. + Custom fabrication of parts and… more
- Serco (MD)
- …Management Analyst, supporting our Washington, DC office, you will provide programmatic support to one of our NAVSEA customers in the Washington, DC area. ... goals. + Manage and facilitate processes and outcomes in support of Configuration Management including but not limited to:...+ Bachelor's Degree in business, finance, engineering or other technical discipline + An Associate's Degree and 2 years… more
- Serco (MD)
- …team, providing direction, coaching, and opportunities for growth, including support for skill development and certification programs. **Security, Compliance & ... + Evaluate ROI and cost-recovery models for infrastructure investments to support corporate EBITDA and margin objectives. **High Availability, Disaster Recovery &… more
- SAIC (Fort Meade, MD)
- …management. Responsibilities include but are not limited to: + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and ... and supportive environment!** The Systems Administrator (SA) will provide support for implementation, troubleshooting, and maintenance of Information Technology (IT)… more