- SAIC (Hanover, MD)
- … side support and service desk resource teams, provides IT technical support by assigning or dispatching the appropriate resource to troubleshoot and ... is seeking a Field Service Technician to perform standard Help Desk duties for a new program...customer support . + Provides on-site and remote technical support to approved seat service DCSA… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Computer Systems,Remote ... 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK TECHNICIAN SHIFT: SWINGS HOURS: 1400-2200 Advance how our… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … team. Required Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma ... Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- Koniag Government Services (Baltimore, MD)
- …88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, MD. **This position… more
- TEKsystems (Halethorpe, MD)
- … internal employees. These Analyst will sit on-site in Catonsville, MD. The Service Desk Analyst provides front-line technical support for inbound requests ... triage and issue resolution. Experience Requirements 1-2 years of help desk or call center support...experience 1-2 years of experience using help desk ticketing systems (eg, ServiceNow, Ivanti) Technical … more
- TEKsystems (Baltimore, MD)
- We're looking for a detail‑oriented, customer‑focused Help Desk Support Specialist to join our team. In this role, you'll serve as the first point of contact ... for end users, providing technical support , troubleshooting, and issue resolution in...support , troubleshooting, and issue resolution in a fast‑paced help desk environment. Key Responsibilities + Manage,… more
- TekSynap (Bethesda, MD)
- …contact ###@teksynap.com for assistance. **Job Locations** _US-MD-Bethesda_ **ID** _2025-8664_ **Category** _Technical Support / Help Desk_ **Type** _Regular ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT** ** Support Analyst** will resolve mission-impacting IT incidents and … more
- V2X (Patuxent River, MD)
- …(3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support , conducting training, on-site technical support , and ... and new solutions; and purchasing hardware and software solutions + Provide technical support for the preparation of documentation for installation, testing,… more
- Pearson (Annapolis, MD)
- …ability to manage stressful situations in a calm, courteous and efficient manner + Prior technical contact center / Help Desk experience required + Strong ... Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part...we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning.… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …& deploy the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team ... The Tier 2 Technical Support Operations Analyst will be...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more