- General Dynamics Information Technology (Annapolis Junction, MD)
- …None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Customer Service, Help Desk Support **Experience:** 0 + years of related ... worldwide with an ESOC consisting of Self- Help Knowledge Portals, remote Service Desk resolution support , and in-field customer engagement support . GDIT… more
- Johns Hopkins University (Baltimore, MD)
- …to customer. + Act as informational resource on hardware and software questions/issues by serving on Help Desk or support desk . + Remain current on ... of Media and Technology Solutions is seeking a **_Sr. Technical Support Analyst_** to support ...or graduation equivalent. + Three years related experience, including help desk or comparable IT client service… more
- V2X (Patuxent River, MD)
- …(3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support , conducting training, on-site technical support , and ... and new solutions; and purchasing hardware and software solutions + Provide technical support for the preparation of documentation for installation, testing,… more
- Perdue Farms, Inc. (Salisbury, MD)
- …experience in software, hardware (hand-held, printers, scales, etc ), bar-coding, and help desk operations. + Possess supervisory skills, customer services ... support resources to close loops to maintain off-hour support . + Works with our technical resources...used within supply chain. Must have working knowledge of help desk /problem management software (such as Remedy)… more
- Amentum (Annapolis Junction, MD)
- …include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 1 software ... CM knowledge bases/artifacts for all County staff. Provide secondary technical support for customer support ...diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general… more
- Marriott (Bethesda, MD)
- …applications, and technical services + Direct experience with enterprise service desk support technologies and automation + Proven leadership experience with ... and one or more of the following: + Technology support within a Service Desk / Call...+ Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed… more
- Terumo Medical Corporation (Elkton, MD)
- IT Support Specialist Date: Nov 6, 2025 Req ID: 5285 Location: Elkton, MD, US Company: Terumo Medical Corporation Department: TMC Information Technology Terumo ... thought possible, providing real-world, impactful solutions for patients. **Join us and help shape wherever we go next!** **_Advancing healthcare with heart_** **Job… more
- CACI International (Annapolis Junction, MD)
- …In this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running ... Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem...**Required Skills and Experience:** + Bachelor's degree in a technical discipline from an accredited college or university, or… more
- TISTA Science and Technology (MD)
- …Qualifications + 2+ years of experience working in a customer-facing technical support role, including Service Desk / Help Desk /Desktop support ... Display strong troubleshooting methodology and problem-solving skills. + Provide desk -side and phone-based support to technical and non- technical staff.… more
- Koniag Government Services (Baltimore, MD)
- …primary focus on ServiceNow and Java programming. This role provides expert technical support for the Key Performance Indicators (KPI)/Scorecard application, ... automates workflows, integrates new functionalities, and leverages quantitative metrics to enhance help desk operations. The developer collaborates closely with … more
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