- Pearson (Annapolis, MD)
- …training support to Family Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 ... hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and...we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning.… more
- BOOZ, ALLEN & HAMILTON, INC. (Aberdeen Proving Ground, MD)
- Technical Support Specialist Key Role: Provide...environment + 4+ years of experience in providing client-facing help desk support for Windows-based ... proper operation and performance of customer products or services. Provide desktop support , triage, and reporting and tracking of incidents. Manage special IT… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,Information Technology (IT) Support , Technical ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- Link Solutions Inc (St. Mary's County, MD)
- …+ Collaborate with the Service Desk Tools Project Manager and ITSM Technical Lead to ensure data-driven insights support continuous service improvement. + ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Zurich NA (Annapolis, MD)
- …standards. Key Accountabilities: + Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service ... load. + Oversees first level, second level, and back desk technical and supervisory support ...level expectations. + Resolves problems escalated from within the Help Desk , providing resolution knowledge and feedback… more
- Johns Hopkins University (Baltimore, MD)
- …to customers. + Act as informational resource on hardware and software questions/issues by serving on Help Desk or support desk . + Remain current on ... development of junior staff members. _Relationship Management_ + Provide technical support in the use of computing...graduation equivalent. + Three years of related experience, including help desk or comparable IT client service.… more
- Marriott (Bethesda, MD)
- …applications, and technical services + Direct experience with enterprise service desk support technologies and automation + Proven leadership experience with ... and one or more of the following: + Technology support within a Service Desk / Call...+ Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed… more
- SitusAMC (Annapolis, MD)
- …engineering, platform (AWS) engineering, network architecture, Cloud operations, IAM, service desk , endpoint management, SaaS support , Azure, patching + ... match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If… more
- Johns Hopkins University (Baltimore, MD)
- …formula. **Preferred Qualifications** + Bachelor's Degree highly preferred + Experience with service desk , help desk , call center or comparable front-line ... The Engineering for Professionals (EP) is seeking a **_Student Support Specialist_** for our part-time, graduate division of the Whiting School of Engineering at… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …being proactive, and emphasizing excellence in customer service. + Take ownership of Help Desk contract deliverables; upload and manage service desk ... is hiring an IT Analyst IV (Team Lead) to support the US Army Test and Evaluation Command (ATEC)...data in SharePoint Online and Power BI; review Help Desk reports and implement actions to… more