- Koniag Government Services (Baltimore, MD)
- …primary focus on ServiceNow and Java programming. This role provides expert technical support for the Key Performance Indicators (KPI)/Scorecard application, ... automates workflows, integrates new functionalities, and leverages quantitative metrics to enhance help desk operations. The developer collaborates closely with … more
- Evolent (Annapolis, MD)
- …various departments within Evolent. This person will provide high quality operational, technical , and systems support to preserve customer satisfaction and ... Stay for the culture. **What You'll Be Doing:** The **Analyst, Application Support ** is a highly motivated person with excellent communication and interpersonal… more
- GovCIO (Annapolis, MD)
- …5+ years experience leading teams of at least 5 people + 3+ years' experience Help Desk Support . This experience can be substituted with comparable ... of our EPA ESSET team, providing team leadership, application support activities, and service desk support...orally with the project team and the client about technical and end user issues + Support … more
- Pearson (Baltimore, MD)
- …(required) + Keyboard (required) + Mouse (required) **Overall Responsibilities:** + Provide technical support and roll out solutions in planning, coordination, ... for our customers nationwide. Candidates should have practical experience in the support and administration of various IT services. We are looking for someone… more
- GRF CPAs & Advisors (Bethesda, MD)
- …required; associate degree in IT or related field preferred. + 1-3 years of related IT support experience in a help desk or desktop support environment. ... IT Support Technician II provides both frontline and advanced technical support to end users, supporting day-to-day IT operations across endpoints, identity… more
- V2X (Patuxent River, MD)
- …Navy ERP Business Office (NBO). The Navy ERP analyst provides SAP technical support for the Navy acquisition/procurement processes; specifically outgoing funding ... ERP system issues. The analyst provides sustainment and end-user support as well as technical guidance for...Sustainment (ie, NAVSUP Business Systems Center) teams to resolve Help Desk tickets. + Perform analysis of… more
- Nightwing (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution of problems.… more
- Serco (Andrews AFB, MD)
- …& Qualifications** **Position Description & Qualifications** Serco is excited to begin support for the **Air Force Modeling and Simulation Support Services** ... are secure, interoperable, and efficient. The contractor will provide comprehensive support and innovative solutions that enable the continuous evolution and… more
- Belay Technologies (Annapolis Junction, MD)
- …the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... readily available to assist with incident resolution. + Providing technical assistance to companion work groups in support...and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Belay Technologies (Annapolis Junction, MD)
- …the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... (SA) to join our intel team. The SA provides support for implementation, troubleshooting and maintenance of Information Technology...up the Global searches system. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
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