- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …of the client/server/storage/network devices, mobile devices, etc. There will be Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide… more
- Leidos (Laurel, MD)
- …Implementation, troubleshooting, and maintenance for IT systems + **Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems** + ... match and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support , Parental Paid Leave,… more
- ARSIEM (Annapolis Junction, MD)
- …for all client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government....accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- CACI International (Fort Meade, MD)
- …opportunity to provide support and maintain government IT systems that help support national defense operations. **Responsibilities:** + Provide support ... for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems +… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …GICSP, GSEC, SSCP, etc.). + Five (5+) years or more of directly related help desk /service desk experience. + Proficiency with Microsoft Office products. ... and maintain low-code applications using Microsoft Power Platform to help innovate and create efficiencies within DEVCOM. + Design,...science or information technology. + Experience providing Tier 2 technical support . + Experience working in a… more
- Public Consulting Group (Annapolis, MD)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule...Bachelor's Degree or equivalent experience in a related field ( technical support ) + 3+ years of related… more
- Assertive Professionals (Hanover, MD)
- …activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Optimizes ... activities of configuration and operation of IT systems + Provides Tier I ( Help Desk ) problem identification, diagnosis and resolution of problems + Optimizes… more
- CACI International (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... endeavors. You will be a key contributor in resolving technical challenges within Linux and Windows environments through various...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Kennedy Krieger Institute (Baltimore, MD)
- …accounts on the PC network and other applicable systems. **Responsibilities** 1. Maintain and support the Institute's IS help desk . Answer calls and address ... **Overview** The Help Desk Associate provides prompt and efficient front line support for customers of the Information Systems (IS) department at the… more
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