- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... assistance to users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of… more
- General Dynamics Information Technology (Elkridge, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Troubleshooting **Certifications:** Security+ CE - CompTIA ... our differentiator. As a Helpdesk Technician V you will help ensure today is safe and tomorrow is smarter....core hours with 24/7 on-call support (on-call support includes weekendsand holidays). + Provides technical … more
- ARSIEM (Annapolis Junction, MD)
- …for all client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government....accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- CACI International (Annapolis Junction, MD)
- …In this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running ... Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem...**Required Skills and Experience:** + Bachelor's degree in a technical discipline from an accredited college or university, or… more
- CACI International (Fort Meade, MD)
- …opportunity to provide support and maintain government IT systems that help support national defense operations. **Responsibilities:** + Provide support ... for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems +… more
- UPMC (Cumberland, MD)
- …+ Provide second level support for problem requests escalated by the ISD Help Desk and coordinates with UPMC personnel and vendors to resolve issues. Report ... back to the ISD Help Desk and end user, regarding problem...support practices through education or practical experience. + Technical experience or formal training preferred. + Associates degree… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... We work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- DCCA (Fort Meade, MD)
- …for implementation, troubleshooting and maintenance of IT systems . Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems . ... accessing and using IT systems . Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career… more
- Assertive Professionals (Hanover, MD)
- …activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Optimizes ... activities of configuration and operation of IT systems + Provides Tier I ( Help Desk ) problem identification, diagnosis and resolution of problems + Optimizes… more
- CACI International (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... endeavors. You will be a key contributor in resolving technical challenges within Linux and Windows environments through various...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
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