- Amphenol Aerospace (Sidney, NY)
- …closure of help desk tickets + Work with technical team to support Help Desk System + Research questions using available resources + Backup to ... responsible for the administration of the help desk system so as to provide user support...resolution or advancing to Level 2 technical support . The main philosophical goal of the Help… more
- Access: Supports For Living (Middletown, NY)
- …relevant information in the ticketing system. PRIMARY FUNCTIONS: + Provide technical support for help desk calls and create corresponding tickets in ... IT Help Desk Asst. Location: Middletown, NY,...The IT Helpdesk Assistant is responsible for providing effective technical assistance and guidance with information technology systems. This… more
- FIFCO USA (Rochester, NY)
- …materials for supported platforms, facilitating seamless system adoption and utilization. + Help Desk & Technical Support - Answer help desk ... ensuring alignment with business needs.2nd responsibility + ERP External Application Support - Provide technical assistance for ERP-integrated platforms… more
- Binghamton University (Binghamton, NY)
- …Salary: Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client ... Support Services team. The Help Desk Support Analyst will...Services, works directly with other members of the Client Support and Technical Support teams,… more
- Amazon (New York, NY)
- …guidance and root causes to deal related issues. - Educate partner engineering and technical support teams on technical best practices. - Build robust ... and complex SOPs which help bring solutions to stakeholders and customers - Engage...Engage with product and engineering to uphold the Supply Desk technical bar during any net new… more
- TEKsystems (Rochester, NY)
- …and cool-tempered. - BS degree in Information Technology, Computer Science, or equivalent. Skills Help desk support , Help desk , Troubleshooting, ... Desk Technician with a strong focus on Windows support to provide technical assistance to users...Requirements: - Proven experience as a help desk technician or other customer support role.… more
- Zones LLC (New York, NY)
- …3 weeks Paid Time-off, medical/dental/vision, matching 401K and much more. The Help Desk Analyst will provide Level 1 support to clients. This position will ... Help Desk Analyst L1 Professional Services... Help Desk Analyst L1 Professional Services New York, New...clients experiencing difficulty using IT products and services. The Technical Support Analyst will troubleshoot, diagnose and… more
- City of New York (New York, NY)
- …to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... and connectivity issues. - Provide telephone, email, and in-person technical support to RCDA staff. - Maintain...- Create and manage assigned tickets using the KACE help desk system or similar system. -… more
- MTA (New York, NY)
- …or project. + Provide second and higher level help desk / support for IT related technical problems and services. This includes issues not resolvable at ... Technical Support Analyst Levels 4-5 Job... Technical Support Analyst Levels 4-5 Job ID: 12180 Business...Service Desk as needed. This includes basic help desk resolution and service desk… more
- Robert Half Technology (Maryknoll, NY)
- …operation of desktop support services. The position also involves managing help desk -related projects and providing top-notch technical assistance to ... across various locations. Responsibilities: * Guide and mentor Desktop Support team members to enhance their technical ...(5) years of experience in a Help Desk role, with demonstrated leadership and technical … more
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