- Global Elite Group (Garden City, NY)
- …and employees, acting as a help desk resource and providing hands-on technical support and desktop support . This role is central to maintaining ... and customer-focused mindset, and proven experience in IT help desk or technical support environments. Duties/Responsibilities: + Serve as the primary IT… more
- TEKsystems (Webster, NY)
- …10 + Troubleshooting + Customer Service + Hardware & Technical Support + Help Desk Support Nice-to-Have Skills: + Cisco experience + VPN support ... A+, Network+) preferred. + 1+ years of experience in a help desk or technical support role. + Basic understanding of networking concepts (TCP/IP, DNS,… more
- Barnes & Noble (Westbury, NY)
- …or trends of incoming calls to Help Desk Management. * Provide technical or logistical support to any projects as assigned. * Physically test and/or ... phone system. You will troubleshoot, efficiently diagnose, and resolve technical issues for the stores. The Support ...tickets coming into the Store Systems Help Desk . This position is heavy phone support ,… more
- Buffalo Public Schools (Buffalo, NY)
- Title: Help Desk Support Specialist - IT Department - Provisional RB# 25-119 ID:10101 Department:Information Technology Location:City Hall Division:Civil ... enrollment or community recognition as a Native American) POSITION: Help Desk Support Specialist -...personnel, vendors, and users, as needed + Regularly attends technical and communication training sessions + applies new information… more
- Heritage Christian Services (Rochester, NY)
- …as a friendly, professional point of contact for all Heritage Christian Services employees seeking technical assistance from the help desk team. Pay for this ... the time of posting Responsibilities + Provide prompt and courteous walk-up support at the help desk , ensuring every staff member feels welcomed and… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical ... takes pride in delivering high-quality customer service. Responsibilities: * Deliver Tier 1-2 technical support for Mac and Windows systems, with a primary focus… more
- Robert Half Technology (Glens Falls, NY)
- Description We are looking for an experienced Help Desk Manager to oversee and lead our IT support operations in Glens Falls, New York. This role involves ... managing a team of help desk professionals, ensuring high-quality service delivery,... professionals, ensuring high-quality service delivery, and providing exceptional support to executives and staff alike. The ideal candidate… more
- ABCO Facility Maintenance (Staten Island, NY)
- …apps (Google Drive, etc.) + At least 2-3 years of experience in a help desk role + Experience using a support ticket system to manage requests and incidents ... Help Desk Technician - Level 1/2...resolve computer-related issues. The role involves providing troubleshooting, IT support , and advice to help both in-house… more
- Independent Health (Buffalo, NY)
- …a culture that fosters growth, innovation and collaboration. **Overview** The Pharmacy Help Desk Representative will be responsible for providing assistance to ... levels and increasing the pharmacist satisfaction rate, the pharmacy help desk representative will function as a...of prior authorizations and other projects and assignments to support the pharmacy department. This position will assist with… more
- City of New York (New York, NY)
- …of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy with a working ... support during the financial plan process, and technical support to the OMB user community....year of full-time experience as a Help Desk technician or other customer support role.… more
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