- Stony Brook University (Stony Brook, NY)
- …in a Help Desk , Service Desk or technical support environment....in a Help Desk , Service Desk or technical support environment. ... the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other...System. + Maintain excellent communication with co-workers, hardware and technical support personnel and management, including visiting… more
- Stony Brook University (Stony Brook, NY)
- …in a Help Desk , Service Desk or technical support environment....in a Help Desk , Service Desk or technical support environment. ... the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other...System. + Maintain excellent communication with co-workers, hardware and technical support personnel and management, including visiting… more
- Unity House (Troy, NY)
- …and around all Unity House of Troy's locations. Job Summary: The Help Desk Technician provides first-level technical support for all Unity House staff. ... * High School diploma or equivalent * 1-3 years of experience in IT support or help desk role * Knowledge of Microsoft AD * Proficiency with Windows,… more
- GovCIO (Albany, NY)
- …High school diploma required; Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or ... Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to...Apple Certified Support Professional (ACSP), Google IT Support , or Help Desk Institute… more
- Curtis Lumber Co. (Ballston Spa, NY)
- …team! The IS Support Specialist is responsible for all aspects of help desk support and technical assistance. Address and resolve a wide variety of ... Support + Effectively and efficiently resolve end-user help desk calls received via phone or...diagnostic steps performed when troubleshooting + Troubleshoot and provide technical support for computers, business software applications,… more
- Barnes & Noble (Westbury, NY)
- …or trends of incoming calls to Help Desk Management. * Provide technical or logistical support to any projects as assigned. * Physically test and/or ... phone system. You will troubleshoot, efficiently diagnose, and resolve technical issues for the stores. The Support ...tickets coming into the Store Systems Help Desk . This position is heavy phone support ,… more
- CUNY (Bronx, NY)
- …communications functions at a College or Unit. They work in technical support , applications development, operations, help desk , and similar environments, ... and problem resolution of computing and/or communications functions in technical support areas, operations, Service Desk...requests submitted by students, faculty, and staff to the Help Desk on a multitude of platforms… more
- Capital Region BOCES (Albany, NY)
- …Regional Information Center - Schenectady City School District BASIC FUNCTION: The Help Desk Technician is the primary contact with employees regarding ... into department support call tracking database/system. Troubleshoots technical support requests to determine if problem...and Rule XV, individuals with permanent competitive status as Help Desk Technician Trainee (BOCES) mature to… more
- Monroe Community College (Rochester, NY)
- … support position responsible for assisting with the daily operations of the technical services help desk in MCC's Technology division, providing ... Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Oct 31...+ Assists in the coordination of the development of help desk strategies + Assists in the… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to ... Provides ongoing technical support and maintenance of production...degree and 5 years of experience providing computer/network user support in a help desk … more