- Capital Region BOCES (Albany, NY)
- …Regional Information Center - Franklin-Essex-Hamilton Region/North Country BASIC FUNCTION: The Help Desk Technician is the primary contact with employees ... into department support call tracking database/system. Troubleshoots technical support requests to determine if problem...and Rule XV, individuals with permanent competitive status as Help Desk Technician Trainee (BOCES) mature to… more
- City of New York (New York, NY)
- …to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... and connectivity issues. - Provide telephone, email, and in-person technical support to RCDA staff. - Maintain...- Create and manage assigned tickets using the KACE help desk system or similar system. -… more
- TEKsystems (New York, NY)
- …assignment. The shifts available is Monday - Friday, 11 am - 7 pm. Skills Help desk , Service desk , Customer service, Windows 10, Active directory, Microsoft ... Word, Citrix, VPN, document management systems, iManage Top Skills Details Help desk ,Service desk ,Customer service,Windows 10,Active directory,Microsoft… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- As a Help Desk Analyst within the Defense Army...ITSM team, you will be at the forefront of technical support , playing a crucial role in maintaining ... that system users experience minimal disruption and receive timely support to continue their critical operations. To do well...Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job… more
- Rush-Henrietta CSD (Henrietta, NY)
- Help Desk Manager, Full-Time, 12-Month JobID: 1071 + Position Type: Technology + Date Posted: 1/10/2025 + Location: Rush-Henrietta Senior High School + Date ... ASAP + Closing Date: Until Filled DUTIES:This is a technical position responsible for overseeing the day-to-day operations of...responsible for overseeing the day-to-day operations of the R-H Help Desk .SALARY:$18.48 - $37.63 per hour plus… more
- ABCO Facility Maintenance (Staten Island, NY)
- …apps (Google Drive, etc.) + At least 2-3 years of experience in a help desk role + Experience using a support ticket system to manage requests and incidents ... Help Desk Technician - Level 1/2...resolve computer-related issues. The role involves providing troubleshooting, IT support , and advice to help both in-house… more
- City of New York (New York, NY)
- …York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists ... are responsible for providing prompt and efficient technical support with varying degrees of complexity...application related issues. - Perform in a high-volume IT Help Desk call center, with a high… more
- City of New York (New York, NY)
- …of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy with a working ... support during the financial plan process, and technical support to the OMB user community....year of full-time experience as a Help Desk technician or other customer support role.… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support and ... project manager and liaison for various initiatives, as necessary, across the agency in support of the Service Desk unit. RESEARCH PROJECTS COOR(MA)-MGR - 0527A… more
- Amazon (New York, NY)
- …guidance and root causes to deal related issues. - Educate partner engineering and technical support teams on technical best practices. - Build robust ... and complex SOPs which help bring solutions to stakeholders and customers - Engage...Engage with product and engineering to uphold the Supply Desk technical bar during any net new… more