- Utica College (Utica, NY)
- Technical Support Specialist Posting Number S00609...Services department of IITS , this position provides first-level Help Desk support to Faculty, ... with all groups and departments in IITS . The Help Desk is customer-focused and must remain...management. + Create, update, and maintain tickets for all support calls. + Analyze and perform solid troubleshooting of… more
- Utica University (Utica, NY)
- …of the Technology Support Services department of IITS, this position provides first-level Help Desk support to Faculty, Staff, Students, and others for ... Position Information **Job Title** Technical Support Specialist **Posting Number** S00609...Works with all groups and departments in IITS. The Help Desk is customer-focused and must remain… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …& deploy the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team ... The Tier 2 Technical Support Operations Analyst will be...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- New York Times (New York, NY)
- …You will support all functional departments, working with the New York Help Desk , Application Support , Platforms, Networking, Storage, and other ... New York Times is to seek the truth and help people understand the world. That means independent journalism...Qualifications: + 3+ years of experience in an IT technical support role + 1+ years of… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering, ... and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand… more
- Niagara County Community College (Sanborn, NY)
- …faculty, and staff of SUNY Niagara. The primary responsibility is staffing a service desk to offer reference and research help through a variety of modalities. ... Position Information Position Title Part Time Librarian - Technical Assistant Position Category Part Time Staff Position Status 10 Month FLSA Non-Exempt Advertised… more
- SUNY Westchester Community College (Yonkers, NY)
- …in an effort to select the most cost-effective and efficient items for use. Initiates Help Desk tickets/calls for repairs when needed; maintains logs of same to ... supervision of the Assistant Dean of Academic Affairs, the P/T Sr. Technical Assistant/ High School Equivalency (HSE) Examiner performs various academic duties to… more
- NTT America, Inc. (Albany, NY)
- …customer on administrative and technical matters. + Provide technical support and incident management service desk functions (Service Now) + Reviews, ... include: Windows, IMAC, Break Fix, Desk Side Support , etc. This role combines strong technical ...centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into… more
- Rockefeller University (New York, NY)
- … support in the field, via our ITSM ticketing platform, and by staffing our walk-in help desk . As part of the Service Desk team, you will actively engage ... environment and is passionate about providing exceptional customer service and technical support to individual laboratories that require cutting-edge IT… more
- Lakeview Health Services (Geneva, NY)
- …diploma or equivalent and a minimum of seven years' experience in a help desk /hands-on/on-site/Sharepoint/computer repair/IT support role OR AAS degree with ... five years' experience in a help desk /hands-on/on-site/Sharepoint/computer repair/IT support role....Android operating system; strong customer service skills; strength in technical problem solving based on expertise and experience. As… more