- BlackRock (New York, NY)
- …ticket data analysis of trends and engage with Digital Experience, Engineering and Technical Support teams to proactively address issues wherever possible prior ... **About this role** **Service Desk Manager - Job Description** **About This Role**...educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support … more
- Utica College (Utica, NY)
- Technical Support Specialist Posting Number S00609...Services department of IITS , this position provides first-level Help Desk support to Faculty, ... with all groups and departments in IITS . The Help Desk is customer-focused and must remain...management. + Create, update, and maintain tickets for all support calls. + Analyze and perform solid troubleshooting of… more
- Utica University (Utica, NY)
- …of the Technology Support Services department of IITS, this position provides first-level Help Desk support to Faculty, Staff, Students, and others for ... Position Information **Job Title** Technical Support Specialist **Posting Number** S00609...Works with all groups and departments in IITS. The Help Desk is customer-focused and must remain… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …& deploy the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team ... The Tier 2 Technical Support Operations Analyst will be...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- New York State Civil Service (Albany, NY)
- …to evaluate and implement the solutions;* Manages and escalates problems and notifies management, Technical Support , Help Desk , and customers as ... NY HELP No Agency Information Technology Services, Office of...Grade 27 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $106898 to $131665 Annually… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Brooklyn, NY)
- …three (3) years of experience in an ERP supported manufacturing environment. Related Help Desk , Desktop, & Network Troubleshooting experience a plus. #LI-CF1 ... Company: Frank Brunckhorst Co., LLC Overview:Reporting directly to the IT Systems Support Supervisor, the responsibilities of the System Support Specialist are… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering, ... and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand… more
- Niagara County Community College (Sanborn, NY)
- …faculty, and staff of SUNY Niagara. The primary responsibility is staffing a service desk to offer reference and research help through a variety of modalities. ... Position Information Position Title Part Time Librarian - Technical Assistant Position Category Part Time Staff Position Status 10 Month FLSA Non-Exempt Advertised… more
- SUNY Westchester Community College (Yonkers, NY)
- …in an effort to select the most cost-effective and efficient items for use. Initiates Help Desk tickets/calls for repairs when needed; maintains logs of same to ... supervision of the Assistant Dean of Academic Affairs, the P/T Sr. Technical Assistant/ High School Equivalency (HSE) Examiner performs various academic duties to… more
- NTT America, Inc. (Albany, NY)
- …customer on administrative and technical matters. + Provide technical support and incident management service desk functions (Service Now) + Reviews, ... include: Windows, IMAC, Break Fix, Desk Side Support , etc. This role combines strong technical ...centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into… more
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