- TEKsystems (Syracuse, NY)
- …looking to add 4, qualified IT Service Desk professionals to join their team to support ticket volume and technical support They support office and ... Description 1. Service Desk Support - ideally a candidate...and networking needs. * Diagnoses and troubleshoots problems with technical systems to maintain proper functionality, and escalates unresolved… more
- City of New York (New York, NY)
- …best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding to ... Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- City of New York (New York, NY)
- …best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding to ... Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- TEKsystems (New York, NY)
- …The Service Desk Analyst is responsible for providing telephone support for Firm applications, PCs, laptops, tablets, smartphones and telephone equipment. ... technical procedures and troubleshooting knowledgebase * Troubleshoot with vendor support to resolve technical issues * Understand all methods of… more
- GMHC (New York, NY)
- Technical Support Analyst I WFH Flexible * New...following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to ... system, phone, email, or in person. + Provide first-level technical support for hardware, software, peripheral, and...follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in… more
- IBM (Poughkeepsie, NY)
- … technical areas within the z/OS operating system. This is a deep technical support role -not a help desk or coding-heavy position - where your ... your analytical skills and curiosity make a real impact? We're looking for az/OS Technical Support Engineer to join our global technical support team.… more
- Burroughs (Newburgh, NY)
- …Burroughs offers a nationwide field service organization combined with remote managed services, technical support , help desk , program management and ... are seeking aspiring Service Technicians in your area to help service and support our customers' cash...will possess impeccable personal integrity, excellent customer service skills, technical aptitude, and an ability to operate as a… more
- New York State Civil Service (Rochester, NY)
- …Division of Technology. Network/System Engineers I are responsible for resolving the most difficult help desk technical issues and providing technical ... college or university and five (5) years of related technical experience in a help desk...help desk personnel. They ensure that help desk personnel provide support … more
- TD Bank (New York, NY)
- …joining our team could be an ideal opportunity for you. **Responsibilities:** + Support the MBS trading/sales desk directly + Trace Monitoring, Fed Dollar ... resolution of day-to-day issues + Resolving trade Dk's, fails, and open items + Support MBS desk consisting of heavy interaction with customer accounts and… more
- Datrose (Albany, NY)
- …Pay Rate: $23-$28/hour What to Expect: Basic Duties (training is provided on-site): *1st Level Support for Help Desk and Security Incidents *Answer calls and ... and reports. *If required, route issues and requests to appropriate second line of support *Coordinate schedule with Help Desk supervisor to ensure coverage… more