- Rockefeller University (New York, NY)
- … support in the field, via our ITSM ticketing platform, and by staffing our walk-in help desk . As part of the Service Desk team, you will actively engage ... environment and is passionate about providing exceptional customer service and technical support to individual laboratories that require cutting-edge IT… more
- Lakeview Health Services (Geneva, NY)
- …diploma or equivalent and a minimum of seven years' experience in a help desk /hands-on/on-site/Sharepoint/computer repair/IT support role OR AAS degree with ... five years' experience in a help desk /hands-on/on-site/Sharepoint/computer repair/IT support role....Android operating system; strong customer service skills; strength in technical problem solving based on expertise and experience. As… more
- City of New York (New York, NY)
- …leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk , or as ... of Correction Information Technology is seeking an experienced Application Support Specialist to provide expert user support ,...using BI tools and a solid understanding of Service Desk ticketing systems and DevOps principles. This role will… more
- CIBC (New York, NY)
- …a solid foundation, we'll provide formal training, coaching, and networking opportunities to help you succeed. **Who You Are** + ** Technical Skills:** We are ... States, where we recently launched a convertible bond trading desk , an environmental products business, and an expanded prime...**What You'll Be Doing** As a Director for Application Support in Derivatives Technology, you bring a solid expertise… more
- GovCIO (Albany, NY)
- …document interactions accurately in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). ... **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be… more
- 32BJ Benefit Funds (New York, NY)
- …Specialist II also serves as the lead for the setup, configuration, and technical support for desktop computers (physical and virtual), applications, and related ... and software issues. + Provide excellent customer service, answer Help Desk phone in courteous and professional...VDI, IT Support Level 2 or above technical support , and systems analysis. + Solid… more
- Audacy (New York, NY)
- …stakeholders, and customers. **Qualifications** **More About You:** **Required:** + 8+ years Technical Support , NOC, or ITSM experience. + 5+ years experience ... **Overview** **Job Title:** Director, Enterprise Support Services **Department:** Technical **Reporting To:**...**Overview:** **This role is responsible for the Audacy Service Desk including all inbound L1 Triage, Request Fulfillment, and… more
- AccentCare, Inc. (Yonkers, NY)
- …Bachelor's degree in Information Technology preferred or 2 - 4 years of technical support experience + Certifications requested: IT Infrastructure Library (ITIL) ... Valid Driver's License & Reliable Transportation required End User Support -IT Field Services Location: Yonkers, NYPosition: End User ...access. + Triage and resolve escalated issues from the Help Desk . + Coordinate with Tier 3… more
- GMHC (New York, NY)
- …phone line, providing appointment and logistical information to clients, and managing desk , meeting, and conference room bookings to support smooth daily ... to support timely referrals and communication. Scheduling, Reservations, & Administrative Support + Manage desk and conference room bookings in alignment… more
- JDA Partners Technical Services Group LLC (New York, NY)
- …We are seeking a Computer Help Desk Analyst to provide day-to-day technical support and maintain high operational standards for our New York City office. ... this position will collaborate with the company's help desk team to resolve broader technical issues and contribute to enterprise support initiatives as… more
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